Hi, I'm talking about Imail, not ICS.
-- Mit freundlichen Grüssen -------------------------------------------- Merlin Consulting Martin Schaible Bahnhofstrasse 27 CH-8702 Zollikon Phone: +41 44 391 30 00 Fax: +41 44 391 32 49 Mail: mailto:[EMAIL PROTECTED] URL: http://www.merlinconsulting.ch Support: http://support.merlinconsulting.ch GPS: N47 20.235 E8 34.226 -------------------------------------------- News - Neue Produkte: .:. NOD32 Antivirus System .:. BlueDragon .:. Kiwi Syslog Monitor .:. Paessler GmbH .:. Sawmill Loganalyzer .:. SmarterTools -------------------------------------------- > -----Ursprüngliche Nachricht----- > Von: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Im Auftrag von > John T (Lists) > Gesendet: Mittwoch, 6. September 2006 02:20 > An: [email protected] > Betreff: RE: [IMail Forum] BitDefender stopped updating > > Martin, the SA was for ICS Standard, which at that time > included AV. To get > updates for the AV under Imail Standard you had to have a SA for ICS > Standard. The BitDefender was OEM under ICS Standard and was > integrated, so > there never was a separate purchase. > > So, if you had a SA for ICS Standard while it included AV > from BitDefender, > you were legally entitiled to those updated signatures from > BitDefender. If > you did not have a SA for ICS Standard, you had no legal > right to receive > those updated signatures. > > If any one in IT does not understand that updates to > signatures for any AV > product are subscription based... > > John T > eServices For You > > "Seek, and ye shall find!" > > > > -----Original Message----- > > From: [EMAIL PROTECTED] [mailto:Imail_Forum- > > [EMAIL PROTECTED] On Behalf Of Martin Schaible > > Sent: Tuesday, September 05, 2006 2:35 PM > > To: [email protected] > > Subject: AW: [IMail Forum] Bitdefender stopped updating > > > > Hi Kevin, > > > > I think, the information you posted is wrong. > > > > The SA for AV Standard has nothing to do updating process of the > signatures. > > Without an SA the update of the signatures worked over the > last years > > without any interruption. > > > > I don't anybody who bought an SA for AV Standard ever. We > never sold one > to > > our customers. I'm think an SA was never available, at > least not in my > area. > > Also the software was never updated, the software is on the > same release > > like in 2004. > > > > IF somebody would own an SA for AV Standard, how would it work? AV > Standard > > has no serialisation process, nothing. AV Standard is a > simple software, > > only a bunch of files. If an SA was available, it was a placebo. > > > > The signature update worked until 26 of june (without an SA) until > somebody > > pressed a button. I think, that somebody at Bitdefender > realized, that the > > oem contract with Ipswitch is no longer valid and this was > the reason to > > shutdown the update. > > > > I have no problem to pay a fee for the regular update of > the signatures. I > > have problems to accept, that the update of the signatures > was terminated > > without any announcement. And i have problems to accept > angry customers. > > Anti-Virus protection is important. The only reason we > didn't realize this > > earlier is, that we use AV on our FireWall and an > additional Scanner in > > mxGuard. > > > > > > -- > > > > Mit freundlichen Grüssen > > > > -------------------------------------------- > > Merlin Consulting > > Martin Schaible > > Bahnhofstrasse 27 > > CH-8702 Zollikon > > > > Phone: +41 44 391 30 00 > > Fax: +41 44 391 32 49 > > > > Mail: mailto:[EMAIL PROTECTED] > > URL: http://www.merlinconsulting.ch > > Support: http://support.merlinconsulting.ch > > > > GPS: N47 20.235 E8 34.226 > > -------------------------------------------- > > News - Neue Produkte: > > > > .:. NOD32 Antivirus System > > .:. BlueDragon > > .:. Kiwi Syslog Monitor > > .:. Paessler GmbH > > .:. Sawmill Loganalyzer > > .:. SmarterTools > > -------------------------------------------- > > > > > -----Ursprüngliche Nachricht----- > > > Von: [EMAIL PROTECTED] > > > [mailto:[EMAIL PROTECTED] Im Auftrag von > > > Kevin Gillis > > > Gesendet: Dienstag, 5. September 2006 22:18 > > > An: [email protected] > > > Betreff: RE: [IMail Forum] Bitdefender stopped updating > > > > > > Hello Martin, > > > > > > Correct, you can not purchase a service agreement for just AV > > > Standard. But > > > if you purchase an agreement of ICS Standard, that covers > one year of > > > updates. But note, the AV was pulled out of ICS Standard > > > over 1 year ago. > > > > > > > > > Without an SA, the Antivirus will continue to work/run but > > > you no longer > > > will receive updates. This is how AV/AS (any vendor who > > > delivers daily > > > updates) provides their service. Otherwise, if customers > > > could pay once and > > > then have signatures delivered in perpetuity by the security > > > vendor, the > > > security vendor would have a problem;-) > > > > > > Bye for now, > > > > > > kg > > > > > > -----Original Message----- > > > From: [EMAIL PROTECTED] > > > [mailto:[EMAIL PROTECTED] On Behalf Of > > > Martin Schaible > > > Sent: Tuesday, September 05, 2006 06:26 > > > To: [email protected] > > > Subject: AW: [IMail Forum] Bitdefender stopped updating > > > > > > Hi Kevin, > > > > > > For AV Standard, no service agreement is or was available > and this has > > > nothing to do with the update of the signatures. The Software > > > does not need > > > any login data to get the newest signatures. So, it should > > > work. I think, > > > that bitdefender does not update the url > > > http://upgrade2.bitdefender.com/update7 anymore. > > > > > > > > > > > > -- > > > > > > Mit freundlichen Grüssen > > > > > > -------------------------------------------- > > > Merlin Consulting > > > Martin Schaible > > > Bahnhofstrasse 27 > > > CH-8702 Zollikon > > > > > > Phone: +41 44 391 30 00 > > > Fax: +41 44 391 32 49 > > > > > > Mail: mailto:[EMAIL PROTECTED] > > > URL: http://www.merlinconsulting.ch > > > Support: http://support.merlinconsulting.ch > > > > > > GPS: N47 20.235 E8 34.226 > > > -------------------------------------------- > > > News - Neue Produkte: > > > > > > .:. NOD32 Antivirus System > > > .:. BlueDragon > > > .:. Kiwi Syslog Monitor > > > .:. Paessler GmbH > > > .:. Sawmill Loganalyzer > > > .:. SmarterTools > > > -------------------------------------------- > > > > > > > -----Ursprüngliche Nachricht----- > > > > Von: [EMAIL PROTECTED] > > > > [mailto:[EMAIL PROTECTED] Im Auftrag > von Kevin > > > > Gillis > > > > Gesendet: Dienstag, 5. September 2006 12:13 > > > > An: [email protected] > > > > Betreff: RE: [IMail Forum] Bitdefender stopped updating > > > > > > > > Hi all, > > > > > > > > I will follow up and find out what is available for these > > > customers. > > > > But note, whether it's AV from Symantec or AV, if you > don't have an > > > > active Service Agreement, you no longer receive updates. > > > > > > > > In the meantime, if you have ICS Standard, contact me > offline and > > > > we'll make sure this is resolved the right way. > > > > > > > > Bye for now, > > > > > > > > kg > > > > > > > > -----Original Message----- > > > > From: [EMAIL PROTECTED] > > > > [mailto:[EMAIL PROTECTED] On Behalf Of Martin > > > > Schaible > > > > Sent: Tuesday, September 05, 2006 05:23 > > > > To: [email protected] > > > > Subject: AW: [IMail Forum] Bitdefender stopped updating > > > > > > > > Hi Kevin, > > > > > > > > Wrong answer! We have a expiration date on milk and orange > > > juice, but > > > > not on software. > > > > > > > > Your statement is just not acceptable. > > > > > > > > > > > > -- > > > > > > > > Mit freundlichen Grüssen > > > > > > > > -------------------------------------------- > > > > Merlin Consulting > > > > Martin Schaible > > > > Bahnhofstrasse 27 > > > > CH-8702 Zollikon > > > > > > > > Phone: +41 44 391 30 00 > > > > Fax: +41 44 391 32 49 > > > > > > > > Mail: mailto:[EMAIL PROTECTED] > > > > URL: http://www.merlinconsulting.ch > > > > Support: http://support.merlinconsulting.ch > > > > > > > > GPS: N47 20.235 E8 34.226 > > > > -------------------------------------------- > > > > News - Neue Produkte: > > > > > > > > .:. NOD32 Antivirus System > > > > .:. BlueDragon > > > > .:. Kiwi Syslog Monitor > > > > .:. Paessler GmbH > > > > .:. Sawmill Loganalyzer > > > > .:. SmarterTools > > > > -------------------------------------------- > > > > > > > > > -----Ursprüngliche Nachricht----- > > > > > Von: [EMAIL PROTECTED] > > > > > [mailto:[EMAIL PROTECTED] Im > Auftrag von Kevin > > > > > Gillis > > > > > Gesendet: Dienstag, 5. September 2006 05:25 > > > > > An: [email protected] > > > > > Betreff: RE: [IMail Forum] Bitdefender stopped updating > > > > > > > > > > Hello All, > > > > > > > > > > Not sure whey they stopped specifically in June - We > > > > > (Ipswitch) stopped > > > > > selling BitDefender in 2005. > > > > > > > > > > To receive updates, you will have to contact SoftWIN > directly - > > > > > http://www.bitdefender.com/ > > > > > > > > > > Bye for now, > > > > > > > > > > kg > > > > > > > > > > -----Original Message----- > > > > > From: [EMAIL PROTECTED] > > > > > [mailto:[EMAIL PROTECTED] On > Behalf Of Martin > > > > > Schaible > > > > > Sent: Monday, September 04, 2006 11:52 > > > > > To: Ipswitch IMail Mailing List > > > > > Subject: [IMail Forum] Bitdefender stopped updating > > > > > > > > > > Hi, > > > > > > > > > > Bitdefender aka "Antivirus Standard for Imail" made the > > > last update > > > > > 26. of june 2006. The log says, the no more actual > signatures are > > > > > available. I can't believe, that the company didn't > release new > > > > > signatures since then. I think, that bitdefender does no > > > > more support > > > > > the oem version for Imail. > > > > > > > > > > Does anybody made the same experience? Could Ipswitch make > > > > a statement > > > > > about this? > > > > > > > > > > Thanks. > > > > > > > > > > -- > > > > > > > > > > Mit freundlichen Grüssen > > > > > > > > > > -------------------------------------------- > > > > > Merlin Consulting > > > > > Martin Schaible > > > > > Bahnhofstrasse 27 > > > > > CH-8702 Zollikon > > > > > > > > > > Phone: +41 44 391 30 00 > > > > > Fax: +41 44 391 32 49 > > > > > > > > > > Mail: mailto:[EMAIL PROTECTED] > > > > > URL: http://www.merlinconsulting.ch > > > > > Support: http://support.merlinconsulting.ch > > > > > > > > > > GPS: N47 20.235 E8 34.226 > > > > > -------------------------------------------- > > > > > News - Neue Produkte: > > > > > > > > > > .:. NOD32 Antivirus System > > > > > .:. BlueDragon > > > > > .:. Kiwi Syslog Monitor > > > > > .:. Paessler GmbH > > > > > .:. Sawmill Loganalyzer > > > > > .:. SmarterTools > > > > > -------------------------------------------- > > > > > > > > > > To Unsubscribe: > http://www.ipswitch.com/support/mailing-lists.html > > > > > List Archive: > > > > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > > > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > > > > > > > To Unsubscribe: > http://www.ipswitch.com/support/mailing-lists.html > > > > > List Archive: > > > > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > > > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > > > > > > > > > > To Unsubscribe: > http://www.ipswitch.com/support/mailing-lists.html > > > > List Archive: > > > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > > > > > To Unsubscribe: > http://www.ipswitch.com/support/mailing-lists.html > > > > List Archive: > > > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > > > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > > > List Archive: > > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > > > List Archive: > > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > > List Archive: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
