RE: [IMail Forum] Web Messaging is down this morning

Fri, 15 Sep 2006 09:11:31 -0700

I checked and this update is related to KB917953.  This update installed on June 16, 2006 for us.
 
Obviously, it's feasible that this update in combination with a more recent update broke our IMail.  My only reservation is that when I attempted to uninstall this update, it returned a warning:
 
 
For those with graphics turned off, it says "If KB917953 is removed, these programs might not run properly. Do you want to continue?"  It lists about 15 updates that might break if this one is removed.  Right now, our web IMail works (just on the wrong port).  I don't want to go from the frying pan into the fire just yet and we do not have a test environment/lab for this.
 
If someone else has this same problem and is able to try removal of this update, please let me know how it turns out.  :)
 
 
 
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Tripp Allen
Sent: Friday, September 15, 2006 10:19 AM
To: [email protected]
Subject: RE: [IMail Forum] Web Messaging is down this morning

 
Tripp
 

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Norman Nolasco
Sent: Friday, September 15, 2006 11:15 AM
To: [email protected]
Subject: RE: [IMail Forum] Web Messaging is down this morning

> You allow MS updates to be downloaded and installed automatically?  (bad idea without testing on non-production machines first)
 
Yes, this was shut off yesterday after we had the problem.  It was turned on when some worm virus hit and we didn't get the updates installed in time.
 
> Was there a reboot just before this started occurring?
Don't know.  If there was a reboot, it was an automatic reboot. 
 
>  How about antivirus/software firewalls?  Any updates there?
None.  AV was manually updated after this issue occurred (and is always done manually).  No software firewalls.  Only hardware firewall.

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