Thank you to those (Travis, Darin, John, Tripp) who attempted to assist us in our IMail web messaging issues last week. We have not found a solution to the problem yet and, although there are some suspects, we still do not know exactly what the root of the problem is. Thus, we've thrown in the towel and are working around the problem. For the archives:
- Imail 7.13 on Win2K-AS - After several years of operation, port 80 no longer serves up web messaging. Errors as if there is no server listening on port 80. - Switching to port 8080, 8181 all work fine. - Used a few tools and determined that iwebmsg.exe is listening on 0.0.0.0:80. - iwebmsg.exe is the only process listening on port 80. - switching ports correctly switches listener to new port. (:80 disappears and :8080 appears) - IIS was completely uninstalled - no effect - checked for viruses generally - none found - checked for viruses specifically versions of Nimda and Code Red - none found - noticed that MS updates installed same day as web messaging crash (don't know if before or after) - uninstalled all MS updates for the past 7 days - no effect. - after a reboot, we get 1 page from iwebmsg. If we refresh or login, web server is dead. However, iwebmsg.exe 0.0.0.0:80 is still listening. - no software firewalls on the server, PC Anywhere in to bypass hardware firewall effects. - no other software on server is being automatically updated Our workaround solution: - Move from port 80 to port 8080. - Create an .ASP (or HTML - doesn't matter) login screen on an IIS web server to forward username/password to port 8080. - Inform our customers (~120 domains) of the change. ________________________________ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John T (Lists) Sent: Friday, September 15, 2006 11:59 AM To: [email protected] Subject: RE: [IMail Forum] Web Messaging is down this morning There is a free utility on the Systernals site that will show you what is running on the ports. You should run that and see if something else is listening on port 80. John T eServices For You "Seek, and ye shall find!" To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
