Re: [IMail Forum] RESEND Anti-Virus Blocking Valid File

[Tripp Allen]

AV is catching the email as a virus probably due to a malformed container.  Follow this link to the web forums where I told another user how to turn off that check.  http://www.ipswitch.com/forums/shwmessage.aspx?ForumID=10&MessageID=22665   Tripp   ----- Original Message ----- From: Doug Zagha To: imail_forum@list.ipswitch.com Sent: Friday, September 22, 2006 1:46 AM Subject: [IMail Forum] RESEND Anti-Virus Blocking Valid File I’m sending this again because I got no response Hopefully someone can help me. Ipswitch are you out there?     Hi All,               I have Vonage for my home phone service.  When I set up to have my voicemails delivered to me by email I don’t get the messages.  Below is the log file for the email Any ideas?     20060817 233334 127.0.0.1       SMTPD (350d01980000c0cc) [XXX,XXX,XXX,XXX] connect 216.115.22.54 port 56229 20060817 233334 127.0.0.1       SMTPD (350d01980000c0cc) [216.115.22.54] EHLO mx4.nyc.vonage.net 20060817 233334 127.0.0.1       SMTPD (350d01980000c0cc) [216.115.22.54] MAIL FROM:<[EMAIL PROTECTED]> 20060817 233334 127.0.0.1       SMTPD (350d01980000c0cc) [216.115.22.54] RCPT TO:<[EMAIL PROTECTED]> 20060817 233334 127.0.0.1       SMTPD (350d01980000c0cc) [216.115.22.54] C:\Program Files\Ipswitch\Collaboration Suite\IMail\spool\D350d01980000c0cc.SMD 490 20060817 233334 127.0.0.1       SMTPD (350d01980000c0cc) performing antispam checks 20060817 233345 127.0.0.1       SMTP (350d01980000c0cc) Error scanning file, treated as infected, Return code = 14 20060817 233345 127.0.0.1       SMTP (350d01980000c0cc) Creating message from Postmaster 20060817 233345 127.0.0.1       SMTP (350d01980000c0cc) finished C:\Program Files\Ipswitch\Collaboration Suite\IMail\spool\Q350d01980000c0cc.SMD status=1   The voicemails are attached as wav files.   Thanks in advance,   Doug