See the IPSWITCH article http://support.ipswitch.com/kb/IM-20020201-DM02.htm it explains how to change the Cisco Router. (we went through this, also)
Tom ----- Original Message ----- From: "John Pearson" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Thursday, October 05, 2006 10:59 AM Subject: Re: [IMail Forum] Relay Change Made Ted, Yes, we have a Cisco PIX. Now what? John ----- Original Message ----- From: Ted Nichols To: [email protected] Sent: Thursday, October 05, 2006 10:50 AM Subject: RE: [IMail Forum] Relay Change Made John, Is your local network behind a firewall? There are certain settings on some firewalls that will filter SMTP auth message (Cisco PIX is one example but not the only one) That would explain why it works locally but not remotely. Ted Nichols Ipswitch QA -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John Pearson Sent: Thursday, October 05, 2006 11:05 AM To: [email protected] Subject: Re: [IMail Forum] Relay Change Made I am positive I turned it on. ----- Original Message ----- From: Adam Campbell To: [email protected] Sent: Thursday, October 05, 2006 9:43 AM Subject: RE: [IMail Forum] Relay Change Made >Authenticated [EMAIL PROTECTED], session treated as local. There's no authenticated message in the second snippet. You sure you turned on authentication on your home puter? adamc ---------------------------------------------------------------------------- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John Pearson Sent: Thursday, October 05, 2006 09:32 To: [email protected] Subject: [IMail Forum] Relay Change Made Hello, I have our Imail server (216.125.247.228) running 8.21 version. We most recently changed the SMTP relay settings from Relay for local users only to No Mail Relay. This was to get removed from the ORDB database. This part was successful. We have been removed from that site. After reading the white papers on this procedure, I had the clients running Outlook Express configure their client to Authenticate the outgoing server by checking the box "My server requires authentication". This worked great from our local network. The problem is that the authentication is not working when a client is outside of our local network using Outlook Express. I should also mention that Outlook Express is the only client I have tested this with. Any help is truly appreciated. Here are snippets from log files showing one from the internal network that works, and one from my home outside the local network that does not work. This one worked from local network. 10:05 06:16 SMTPD(e9a5014a00000018) Authenticated [EMAIL PROTECTED], session treated as local. 10:05 06:16 SMTPD(e9a5014a00000018) [192.168.167.32] MAIL FROM: <[EMAIL PROTECTED]> 10:05 06:16 SMTPD(e9a5014a00000018) [192.168.167.32] RCPT TO: <[EMAIL PROTECTED]> 10:05 06:16 SMTPD(e9a5014a00000018) [192.168.167.32] D:\IMail\spool\De9a5014a00000018.SMD 2038 10:05 06:16 IMAP4 (00000E1C) logon success for jpearson imail.tri-valley.k12.il.us from 192.168.167.32 10:05 06:16 IMAP4 (00000E1C) logoff for jpearson R:0, D:0, P:1 10:05 06:16 IMAP4 (00000A18) logoff for jpearson R:187, D:51, P:0 10:05 06:16 SMTPD(e9aa01330000001a) [216.125.247.228] connect 195.158.28.18 port 2969 10:05 06:17 SMTP-(e9a5014a00000018) processing D:\IMail\spool\qe9a5014a00000018.smd 10:05 06:17 SMTP-(e9a5014a00000018) Trying mchsi.com (0) 10:05 06:17 SMTP-(e9a5014a00000018) Connect mchsi.com [204.127.203.150:25] (1) 10:05 06:17 SMTP-(e9a5014a00000018) 220 sccqmxc91.asp.att.net - Maillennium ESMTP/MULTIBOX sccqmxc91 #151 10:05 06:17 SMTP-(e9a5014a00000018) >EHLO imail.tri-valley.k12.il.us 10:05 06:17 SMTP-(e9a5014a00000018) 250-sccqmxc91.asp.att.net 10:05 06:17 SMTP-(e9a5014a00000018) 250-7BIT 10:05 06:17 SMTP-(e9a5014a00000018) 250-8BITMIME 10:05 06:17 SMTP-(e9a5014a00000018) 250-DSN 10:05 06:17 SMTP-(e9a5014a00000018) 250-HELP 10:05 06:17 SMTP-(e9a5014a00000018) 250-NOOP 10:05 06:17 SMTP-(e9a5014a00000018) 250-PIPELINING 10:05 06:17 SMTP-(e9a5014a00000018) 250-SIZE 15728640 10:05 06:17 SMTP-(e9a5014a00000018) 250-VERS V05.00c++ 10:05 06:17 SMTP-(e9a5014a00000018) 250 XMVP 2 10:05 06:17 SMTP-(e9a5014a00000018) >MAIL FROM:<[EMAIL PROTECTED]> 10:05 06:17 SMTP-(e9a5014a00000018) 250 ok 10:05 06:17 SMTP-(e9a5014a00000018) >RCPT To:<[EMAIL PROTECTED]> 10:05 06:17 SMTP-(e9a5014a00000018) 250 ok 10:05 06:17 SMTP-(e9a5014a00000018) >DATA 10:05 06:17 SMTP-(e9a5014a00000018) 354 ok 10:05 06:17 SMTP-(e9a5014a00000018) >. 10:05 06:17 SMTP-(e9a5014a00000018) 250 ok ; id=20061005111701q910050ugqe 10:05 06:17 SMTP-(e9a5014a00000018) rdeliver mchsi.com [EMAIL PROTECTED] (1) <[EMAIL PROTECTED]> 2298 10:05 06:17 SMTP-(e9a5014a00000018) >QUIT This one did not work from my Home. 10:05 05:56 SMTPD(e4c5018200000292) [216.125.247.228] connect 71.113.147.186 port 2918 10:05 05:56 SMTPD(e4c5018200000292) [71.113.147.186] HELO jpearson2 10:05 05:56 SMTPD(e4c5018200000292) [71.113.147.186] MAIL FROM: <[EMAIL PROTECTED]> 10:05 05:56 SMTPD(e4c5018200000292) [71.113.147.186] RCPT TO: <[EMAIL PROTECTED]> 10:05 05:56 SMTPD(e4c5018200000292) [71.113.147.186] ERR imail.tri-valley.k12.il.us invalid user <[EMAIL PROTECTED] 10:05 05:56 IMAP4 (00000FA0) logon success for jpearson imail.tri-valley.k12.il.us from 71.113.147.186 Warmest regards, Mr. John E. Pearson 503 E. Washington St. Downs, IL 61736 Phone (309) 826-7218 Fax (309) 378-3202 Web: http://www.tri-valley.k12.il.us To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
