Wow! I didn't expect my question to spawn such a hot topic! I think I'll let my SA expire at this point as I can't upgrade directly to 2006 and 8.2x isn't patched for the SMTP vuln. Perhaps I'll take this time to investigate alternatives. My 7.15 version, while working fine, is getting long in the tooth in terms of the webmail. Very old and outdated.
Troy D. Hilton Serveon, Inc. 302-529-8640 [EMAIL PROTECTED] -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Tom Pepper Sent: Wednesday, October 25, 2006 9:07 AM To: [email protected] Subject: Re: [IMail Forum] It is worth it to buy the SA? Ditto. Tom ----- Original Message ----- From: "Jim Comerford" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Wednesday, October 25, 2006 7:57 AM Subject: RE: [IMail Forum] It is worth it to buy the SA? I also feel the need to add my "Me Too" to this thread, so IPswitch will not think there is only a few that are dissatisfied. I too have been lured into extending my SA in hopes of a stable product coming out to upgrade to - ipswitch even acknowledged their screwup early on and offered an extra few months to the SA's of those who renewed... unfortunately those few extra months were not nearly enough. IPSwitch should really smarten up and release a fix for 8.22 - After All the codebase cannot be all that much different if the same vulnerability is in 2006.1 too. Kevin, see if you cannot make Imail step back and gather some sanity and issue a 8.22 patch. _____ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jason Loven Sent: Wednesday, October 25, 2006 8:44 AM To: [email protected] Subject: RE: [IMail Forum] It is worth it to buy the SA? I'm going to weigh in on this at this point as well just so my vote is registered on the off chance Ipswitch is monitoring this thread. Based on the fact that I haven't heard of an update even being reviewed for the 8.2x line I am currently researching alternative mail hosting platforms. I was originally holding off installing 2006 until it got stable but having a situation where I am now the proud owner of a system that was installed less than 2 years ago with a major vulnerability announced I am very angry that Ipswitch is leaving us hanging on this. This is a core business option for us and certainly failures in it are high profile and damaging for us. People will not be happy if they can't get their email because the server got owned by some script kiddie. It's inexcusable for a commercial software vendor to NOT weigh in on this as soon as it was announced either to denounce the vuln or to accept responsibility and at least provide a patch for the mainstream versions of their software. I'm sure that the majority of Imail sites are not running 2006. How could they with how unstable it has been? -Jason _____ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Gil Gomes Sent: Wednesday, October 25, 2006 8:37 AM To: [email protected] Subject: Re: [IMail Forum] It is worth it to buy the SA? I've been lurking in the weeds watching this discussion very quickly pick up momentum. I thought I was internally over-reacting in my perception that Ipswitch has become dollar driven to the point that it's obviously become detrimental to their client base. Apparently that isn't just my opinion. I've forced myself, for the past five months, to use the webmail client that came with iMAIL 2006.03. There are some issues that I just find mind boggling. For example... 1) When I hit the key, I get double spaced. That's a very handy feature if you're interested in double spacing every line in every email. 2) The sent folder, at a glance, shows that all of the mail was sent from me, but not who it was sent to. How does that happen? Is that what Ipswitch QA thought their customers wanted? There are issues with attachments that I've been questioning for months, with no answer. I asked one of our sales correspondents to use this client as it would solve a number of his problems. After two weeks he explained that he'd much rather live with the myriad of problems he was previously encumbered with than to have to use this slow, buggy, irritating client. He also mentioned the fact that the main screen constantly popped in front of the "New Message" screen while he was typing a longish email... Another wonderful feature... Is Ipswitch purposely under staffing for this product? Does it have programmers with the wrong mindset putting this together? Something is obviously going on over there that's making it difficult to put out a quality product... bye for now... -Gil -----Original Message----- From: "Rick Hogue" Sent 10/25/2006 7:11:04 AM To: [email protected] Subject: RE: [IMail Forum] It is worth it to buy the SA? With Microsoft, you are not paying an annual service agreement over and above the purchase price. In this instance Windows 95 is not a good example nor would Windows 2000 as they both are much older products than version 8.x of IMail. Also, if those companies who had the keys had service agreements with their clients then yes they should be required to produce software to alleviate the need for the parallel port. I may be mistaken but I seem to recall some court cases against Microsoft that ended up requiring them to support software up to 4 years from its creation and to maintain patches for the software for a 4 year period from the time of the following upgrade. But then again I could be mistaken. The problem with the version 8.x Imail server also effects version 2006. 2006 is a massive rewrite with minor changes made to certain parts of the code. I think Ipswitch got caught with two generations of the product having problems and is not capable of handling two different rewrites for patches. I do hope that Ipswitch decides to reverse their decision to not support version 8.x and supplies the fix for the smtp vulnerability to SA holders as that is part of what we are and have been paying for so many years. This non-support stance has been evident with Ipswitch management several times before this and has lost them a large portion of the market to competing products. This move could loose them the balance of their loyal base or cause a class action to be taken against them. I hope that does not happen. Rick Hogue Intent.Net _____ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John T (Lists) Sent: Tuesday, October 24, 2006 2:01 PM To: [email protected] Subject: RE: [IMail Forum] It is worth it to buy the SA? So if a vulnerability is discovered in Windows 95, Microsoft should spend the time and resources developing a patch to fix it? What about all those software vendors that were using old style parallel port keys that became obsolete when Windows XP came out? Should those software vendors have been forced to provide entirely new versions of software and keys that were working perfectly fine under DOS 6.22 or Windows 3.1 for free? John T eServices For You "Seek, and ye shall find!" -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jim F. Sent: Tuesday, October 24, 2006 9:45 AM To: [email protected] Subject: RE: [IMail Forum] It is worth it to buy the SA? >> The answer is obvious, time to drop Imail. << The only problem is that the alternatives aren't exactly that great. SmarterMail looks like a great product, but it's still lacking some of the fundamental elements of a corporate mail server like TLS. They also remind me now of how IPswitch was 5 or 6 years ago. I'm afraid that if I jump ship to SM, in a few years they'll start going down the same over-priced, feature-bloated, performance-lacking, unstability-ridden road that Ipswitch (and Declude) did. I've looked at the other alternative products and none are really that viable IMO. I would love it if there were a full featured Open Source mail server. Not that I am looking to save money - I'd just like to be able to use a product that is driven by functionality instead of the bean counters. FWIW, I didn't renew my IMail service agreement that expired a month or two ago. I'm not sure what I'm holding out for, but I don't want to feel like I'm being robbed by paying Ipswitch to use their product. That said, I'm not using a version with a vulnerability in it, but that shouldn't matter. If a vulnerability is discovered in any version of a piece of software, the vendor should provide a patch regardless of SA status. _____ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Tyran Ormond Sent: Monday, October 23, 2006 6:17 PM To: [email protected] Subject: Re: [IMail Forum] It is worth it to buy the SA? On 05:41 PM 10/23/2006 -0400, it would appear that Mike N wrote: Now that there's been an SMTP exploit released (yesterday) for the recently patched SMTP bug, you are running on borrowed time until someone decides to try it on your server. Stay with possibly exploitable version of the server or upgrade to a feature and bug rich version that doesn't have the exploit? The answer is obvious, time to drop Imail. It's been a long run (7 years) but the handwriting is clearly on the wall. ----- Original Message ----- From: Troy D. Hilton <mailto:[EMAIL PROTECTED]> Subject: [IMail Forum] It is worth it to buy the SA? Weve been running Imail 7.15 for a few years now and its been running very well. Well, its time to renew my SA with Ipswitch but Im wondering is it worth it? In following this list I see that the latest versions of Imail have been far from stellar, so Im know I will not be upgrading to 2006.x anytime soon. I think Ive seen that 8.22 is pretty stable but is it worth the upgrade from a 7.15 thats old but stable, to a 8.22? Is it worth it for me to spend the money for an SA for Imail? Opinions? Tyran Ormond Programmer/LAN Administrator Central Valley Water Reclamation Facility [EMAIL PROTECTED] To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.1.408 / Virus Database: 268.13.11/494 - Release Date: 10/24/2006 -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.1.408 / Virus Database: 268.13.11/494 - Release Date: 10/24/2006 To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
