Title: 2006.1 slow webmail login
It was horrible. We're talking at least 30 seconds to move from the blank screen. Your support also makes it impossible to upgrade when they're actually in. I can't wait 45 minutes to get through either. Our only upgrade times are weekends like most people. There's another instance of this very problem in your forums that describes the exact same problem so I'm not the only one with this problem either.

Bill Foresman
Matrosity Hosting
www.matrosity.com
850.656.2644

 


From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kevin Gillis
Sent: Tuesday, October 24, 2006 10:25 PM
To: [email protected]
Subject: RE: [IMail Forum] 2006.1 slow webmail login

hello Bill,
 
the one change that comes to mind between 2006.1 and earlier releases is the disk space indicator which theoretically slows down log-in when the disk usage is checked but it should not be substantially, even noticeably slower.
 
is there a login account that we can access? 
 
bye for now,
 
kg


From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Matrosity Hosting
Sent: Tuesday, October 24, 2006 20:55
To: [email protected]
Subject: RE: [IMail Forum] 2006.1 slow webmail login

and not a single response from anyone at ipswitch to the problem we encountered...

Bill Foresman
Matrosity Hosting
www.matrosity.com
850.656.2644

 


From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John T (Lists)
Sent: Monday, October 23, 2006 12:04 PM
To: [email protected]
Subject: RE: [IMail Forum] 2006.1 slow webmail login

I think Bill needs to clarify from what version he upgraded.

 

If he upgraded from 2006.0x then he found a previously unknown bug.

 

If he upgraded from 8.x or earlier…

 

John T

eServices For You

 

"Seek, and ye shall find!"

 

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Darin Cox
Sent: Monday, October 23, 2006 6:34 AM
To: [email protected]
Subject: Re: [IMail Forum] 2006.1 slow webmail login

 

O(k, then there is a problem.  John?


Darin.

 

 

----- Original Message -----

Sent: Monday, October 23, 2006 6:31 AM

Subject: RE: [IMail Forum] 2006.1 slow webmail login

 

I'm simply using the form as it was intended. If I enter 50 and then select "MB" from the select box then it should remain 50. How is MY math wrong?

 

What about the slow login problem which is obviously a bigger problem?

Bill Foresman
Matrosity Hosting
www.matrosity.com
850.656.2644

 

 


From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John T (Lists)
Sent: Monday, October 23, 2006 3:54 AM
To: [email protected]
Subject: RE: [IMail Forum] 2006.1 slow webmail login

Darin, I am surprised you did not catch this.

 

Bill’s math is wrong.

 

He had 50000000 in the mail box sizes in the old version which is 50,000,000 BYTES which equals 47.6837158203125 MBs.

 

It is stated in the old manuals that the mail box sizes are in BYTES.

 

This is finally clearly FIXED in 9.1.

 

John T

eServices For You

 

"Seek, and ye shall find!"

 

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Darin Cox
Sent: Sunday, October 22, 2006 10:18 AM
To: [email protected]
Subject: Re: [IMail Forum] 2006.1 slow webmail login

 

Right, so the calculation problem seems to be that the Ipswitch programmers used 1000 instead of 1024.  Pretty crazy that they would make such a gaffe, but that seems small compared to the other issues being reported.


Darin.

 

 

----- Original Message -----

Sent: Sunday, October 22, 2006 12:25 PM

Subject: RE: [IMail Forum] 2006.1 slow webmail login

 

we had most of our clients set to 50 MB's meaning 50 entered into the input box and MB's in the selcet box.

Bill Foresman
Matrosity Hosting
www.matrosity.com
850.656.2644

 

 


From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Darin Cox
Sent: Sunday, October 22, 2006 12:16 PM
To: [email protected]
Subject: Re: [IMail Forum] 2006.1 slow webmail login

Looks like they're using 1000 instead of 1024 bytes per K, and K per MB.  If 50 is intended to mean 50,000,000 bytes, instead of a more standard 50 MB = 52,428,800 bytes, it makes sense.  Note that 50,000,000 bytes is 47.6837158203125 MB


Darin.

 

 

----- Original Message -----

Sent: Sunday, October 22, 2006 9:42 AM

Subject: [IMail Forum] 2006.1 slow webmail login

 

Here we go again, ipswitch.

Logins are painfully slow after the upgrade to 2006.1.

After checking around it seems that your math is messed up for mailbox account sizes. I normally enter round numbers like 50 or 100 for default mailbox sizes. After the upgrade, every single account on our system has some ridiculous number like 47.6837158203125 rather than 50. So we don't have to wait on an update please have someone write something that will correct this ASAP because most of us don't have the time to go through and fix every single account in every single domain on our system so our customers can actually login in a reasonable amount of time.

Bill Foresman
Matrosity Hosting
www.matrosity.com
850.656.2644

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