Regarding this issue: "with Firefox (latest version: 1.5.0.9) and Web Messaging when a client wants to compose a new message, the client clicks the "New" button to open the "New Message" page. On the "New Message" page, the client is not able to enter text directly into the text field."
Using Firefox, when I click on the body of the message, I do not see the cursor at first, however, as soon as I type a character both that character and the cursor appear as expected. There does not appear to be any problem with entering information in the body field of a message as far as I can tell. Has the user tried clicking on the body and then typing a few characters or are they just assuming they cannot enter any data because no cursor is there at first? Marc Rosamond Ipswitch -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of De Wysockie, Bill Sent: Wednesday, January 03, 2007 12:53 PM To: [email protected] Subject: [IMail Forum] Web Messaging and Firefox We just upgraded from IMail 8.2 to IMail Secure 2006.1. Here is a problem that we are having with Firefox (latest version: 1.5.0.9) and Web Messaging - anyone know if this is a known issue? When a client wants to compose a new message, the client clicks the "New" button to open the "New Message" page. On the "New Message" page, the client is not able to enter text directly into the text field unless the following steps are followed: 1. The client copies text from another source (such as Notepad). 2. The client clicks the Paste button. This pastes the text into the text field and also makes the text field accessible for direct text entry. Any one else have this problem? We're wondering if there is a workaround or if this is an issue that Ipswitch plans to fix in an upcoming patch. Thanks! Bill William De Wysockie Distance Learning Coordinator Southwestern Seminary Fort Worth, TX 76115 [EMAIL PROTECTED]
