We are an ISP with 30 virtual domains and 1 primary domain "norad.com" for company use.
NIC card settings PUBLIC:65.240.224.170 PRIVATE:172.16.4.170 I got the following error upgrading from Imail premium 2006.2 to premium 2006.21 Starting Domain Registry check System IP found - 172.16.4.170 System IP found - 65.240.224.170 Primary Host norad17.norad.com address is 65.240.224.170 Domain / official mismatch: official - norad17.norad.com Address - 65.240.224.170 Dup Official norad17.norad.com Official 65.240.224.170 and 172.16.4.170 Domain registry check complete I have the following settings on my systems setting config page Domain Name (OHN): norad17.norad.com Default Host: norad17.norad.com _____ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kurt Stocker Sent: Thursday, July 19, 2007 1:11 PM To: [email protected] Subject: RE: [IMail Forum] Upgrade to 2006.21 Great conversations We also are having troubles with upgrade and our tech people are looking at other options. From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Heimir Eidskrem Sent: Thursday, July 19, 2007 11:44 AM To: [email protected] Subject: Re: [IMail Forum] Upgrade to 2006.21 tnichols wrote: I know that part but I can't call for support. I basically paid for a product 20 months ago that has not been ready for prime time before now. So, why dont Ipswitch step up and extend the support plan so we can actually get some usage out of it. If your service agreement was valid when 2006 first came out, you are entitled to 2006.21. Go here: http://www.ipswitch.com/apps/download_center/ It will ask for serial number and registered email address. You will then be able to get both the download and the license key. Ted Nichols Ipswitch Messaging QA _____ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Heimir Eidskrem Sent: Thursday, July 19, 2007 11:20 AM To: [email protected] Subject: Re: [IMail Forum] Upgrade to 2006.21 Mark Reimer wrote: How are the upgrades going? I'm thinking about upgrading today and just wanted to know if the overall consensus is good or bad for those that have upgraded. Mark Reimer IT System Admin American CareSource 972-308-6887 I am considering it too. But I think my support contract did expire and I have never installed any 2006 version since they where not ready for usage. If Ipswitch would kindly extend my contract so I can install this version and still have some support that would nice. I will not pay another dime to Ipswitch before they have the product I paid for working. So pretty please?
