Jeffrey; Welcome to modern spam filtering! We get hundreds of these every week, mostly from COMCAST and MSN, but from other ISPs as well.
We contact the provider that's refusing our e-mail messages, go through all the hoops to let them know we are not spamming them, the e-mail is legitimate and we are not on any spam lists; they send us up to a website where we can complete several hours worth of aggravation only to be refused e-mail delivery based upon one individual customer's classification of an e-mail from someone they no longer wish to receive e-mail from as spam. Occasionally, the provider will actually tell us who refused the message, and who it was sent by, and we can then go back to our customer and tell them that someone in their organization is on someone's "block" list; or their ticket purchase confirmation was black listed by an AOHELL customer who reported a legitimate message as spam or junk mail, or inappropriate mail, instead of simply deleting it, and ask them (the original sender) to contact the person, via telephone, to resolve the issue. Not only do we live in a world of disposable equipment, we now live in a world of disposable people as well. Bruce Barnes ChicagoNetTech -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jeffery Rehm Sent: Tuesday, November 13, 2007 13:15 To: IMail Forum Subject: [IMail Forum] Email Rejected By Receiving Server Trying to send emails to a few addresses which are bouncing back with this message in the IMail log: Body of message generated response from the SMTP server on xyz.com: connection dropped To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
