John,

We see this happen with POP accounts on occasion, almost always when the client 
has their POP client set to check for new mail every 1 or 2 minutes.  If they 
have a large amount of email with attachments then they are not downloading the 
full set of messages before their client begins to check for new email again.  
This gets the client into an endless loop of downloads.

We tell the client to either up the time interval on mail checking (we 
recommence 10 minutes minimum) or close down their POP client and login via 
webmail and delete the messages they have already received

Hope this helps...

Randy A.
Manager, Technical Support
Global Web Solutions Inc
http:globalweb.net

----------------------------------------
From: "John E. Richardson" <[EMAIL PROTECTED]>
Sent: Friday, April 25, 2008 6:05 PM
To: [email protected]
Subject: [IMail Forum] Odd Behavior 

 Greetings, I have a couple of oddball things happening at the same
time. I don't know if the issues are related or not, but this is what I
have been experiencing. Some of my users are reporting mail being downloaded 
several
times.No known changes made to server configuration -
Windows Server 2003 Enterprise Edition with IMail Premium 2006.2 and Declude
4.3.64. I went to one user's computer and checked the Outlook
configuration and found the following - Mail was downloading multiple times - 
the exact number
of messages that show in the WebMail inbox.POP3 Client configuration does NOT 
have checked to save mail
on server. I had to take the system down for a while because it seemed
my hard disk space was literally vanishing before my eyes.WebMail has also been 
extraordinarily slow compared to
normal access times since turning it back on, but just on first access.It seems 
to be fine after having been in an account once. I have no real reason to 
suggest it, but it almost acts as
if the system is rebuilding files, or converting them, or something like that.I 
did not do any kind of upgrade on the IMail server, and
haven't for some time, because I'm getting out of the current box
and splitting domains later this summer.For some reason it just all seemed to 
break loose at about
2:00 PM today after months of no real issues. The hard drive IS running thin on 
space, but it has been doing
so for several weeks without apparent issue. Any thoughts or ideas would be 
appreciated.  Thanks in advance, John Richardson  

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