We're having an issue with webmail in Imail 8.15. All services except webmail are working, and there have been no recent updates or changes on the server. Sometime last night, however, webmail ceased to be accessible.
The service indicates that it is started, and visitors to the webmail page (http://63.134.128.131:8383) using Firefox can get the login screen, but visitors using IE or Safari get a blank page if it doesn't just hang interminably on loading. This holds on the local machine, too, where http://127.0.0.1:8383 gets the same symptoms. That rules out a firewall issue, and its accessibility in Firefox seems to rule out the service outright failing to start. Even for Firefox users, though, bringing up the page does them no good, because even having loaded the page, known good usernames and passwords are rejected with an authentication error. Connecting to the server on POP3, I can log in with the same credentials, which rules out a problem with the database server or the connection thereto. I'm assuming, dubitante, that these are simply different facets of the same problem. Restarting the service doesn't help. Restarting the server itself - twice - doesn't help. Changing the port number doesn't help. Neither the list archive or Ipswitch's knowledge base seem to have any useful guidance. If anyone has a solution - or any guidance or thoughts to offer - I'd appreciate it. Regards, Simon Dodd, Hostmaster, Joink Internet E: [EMAIL PROTECTED] T: +1 (812) 234 5100 x116 F: +1 (812) 234 5144 ------------------------ "In Critical and baffling situations, it is always best to return to first principle and simple action" - Sir Winston Churchill To Unsubscribe: http://imailserver.com/support/discussion_list/ List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://imailserver.com/support/kb.html
