Thanks Darin. I had thought about restarting the services, but to be honest did not. So I will do that and see whether that helps. If I understand what you are saying, if I want to allow them to attach a 30MB file, I need to have it set so that it will allow 40-45MB?
Also, (for anyone to answer) will the newer version of Imail require a restart anytime you make these types of changes? Todd -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Darin Cox Sent: Wednesday, August 13, 2008 5:34 PM To: [email protected] Subject: Re: [IMail Forum] Message Size problems Encoding usually adds 25-33% to the file size in my experience, so the message should have been within the limits. I would try retrieving all mail from the mailbox, deleting the mailbox file, and seeing if the problem persists. Mailboxes don't get corrupted often, but it does occur. I don't know for certain, but with 8.22 it may require an SMTP or Queue Mgr service restart to take effect. Not so with earlier versions, but some setting changes require a service restart starting with 8.22. Darin. ----- Original Message ----- From: "Bruce Barnes" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Wednesday, August 13, 2008 6:26 PM Subject: RE: [IMail Forum] Message Size problems I seem to recall that when attachments are added to a message the actual message size becomes about 2 times the size of the total message plus the attachments when it is created into the message to be transmitted. Therefore, if they have 100 meg in files, they will need to be able to send messages that are at least 200 meg to accommodate the prepared file when the message is send. Bruce Barnes -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Todd Richards Sent: Wednesday, August 13, 2008 15:59 To: [email protected] Subject: RE: [IMail Forum] Message Size problems Thanks Bill. I did suggest using a file service, and will tell them that is the only way they can do it. Todd -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Bill Foresman Sent: Wednesday, August 13, 2008 3:34 PM To: [email protected] Subject: RE: [IMail Forum] Message Size problems We only offer 100 MB mailboxes because mail is consuming more and more bandwidth. People think nothing of emailing files like you describe these days. We tell people that files of that size are best sent using a file service not email. Bill -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Todd Richards Sent: Wednesday, August 13, 2008 4:20 PM To: [email protected] Subject: [IMail Forum] Message Size problems Hi everyone - About a month ago, I implemented size restrictions on our mail service for mailbox size and message size. There have been no problems at all until yesterday. I have a user who is saying that someone is having problems sending them an email with an attachment. I confirmed that they have several files, all of which are 10MB+ (my calculations are that they are 165MB in total) and that they are sending the attachments in separate emails, none of which exceed the maximum message size. However, they are getting an error message that the mailbox is full or they have exceeded the message size. The settings for the domain that I have are as follows: Default Max Mailbox Size: 262144000 (250MB) Single Message Max. Size: 36700160 (35MB) Max. Outbound Msg. Size: 20971520 (20MB) The person's mailbox has only a few KB of files stored in it, so that shouldn't be a problem. I hate to remove the restrictions on the mailbox, but not sure what else to tell them. Any thoughts? Todd To Unsubscribe: http://imailserver.com/support/discussion_list/ List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://imailserver.com/support/kb.html To Unsubscribe: http://imailserver.com/support/discussion_list/ List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://imailserver.com/support/kb.html To Unsubscribe: http://imailserver.com/support/discussion_list/ List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://imailserver.com/support/kb.html To Unsubscribe: http://imailserver.com/support/discussion_list/ List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://imailserver.com/support/kb.html To Unsubscribe: http://imailserver.com/support/discussion_list/ List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://imailserver.com/support/kb.html To Unsubscribe: http://imailserver.com/support/discussion_list/ List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://imailserver.com/support/kb.html
