ditto
Anthony
----- Original Message -----
From: "Kelly Britt" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, March 16, 2000 3:07 PM
Subject: RE: [IMail Forum] Netscape users problems
> In our case, in Netscape, after they enter the userid & password, the
dialog
> box just keeps reappearing after they enter it. When they cancel, they
get
> an error that says something to the affect that password auth failed... so
> they are stuck and can't send mail.
>
>
> Thanks,
> Kelly Britt
>
> "Need A Dot Com?"
> ____________________________________________________
> [EMAIL PROTECTED] http://www.needa.com 770-663-1535
>
>
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED]]On Behalf Of Quentin Baker
> > Sent: Thursday, March 16, 2000 12:23 PM
> > To: [EMAIL PROTECTED]
> > Subject: Re: [IMail Forum] Netscape users problems
> >
> >
> > Anthony, the message that your users get telling them to enter their
> > username and password.....After they do so are they able to send? Does
> > pop-up box comes up only when they enter Netscape, or does it comes up
> > after a period of inactivity, or does it keep coming while a user is
tying
> > to send multiple messages to different recipients? Also since you have
> > Relay for Addresses enabled I assume that you have those users IP
address
> > included and did stop and restart the service every time you added a new
> > one. Also, I've checked and I didn't see an option in Netscape
> > for selecting
> > My Server requires Authentication(that's in Outlook).
> > ----- Original Message -----
> > From: Anthony Santen <[EMAIL PROTECTED]>
> > To: <[EMAIL PROTECTED]>
> > Sent: Thursday, March 16, 2000 9:57 AM
> > Subject: Re: [IMail Forum] Netscape users problems
> >
> >
> > > And history repeats itself....
> > >
> > > In 4 days I have seen this very same problem with 4 different users.
> > >
> > > Quentin, could you please find out what ipswitch is doing about it? I
> > have
> > > to have a support person on-call constantly 'just in case' the
> > mail server
> > > needs rebooting again.
> > >
> > > > What version of Imail are you using? 5.09
> > > > Are you using the Imail database or NT Database? Imail
> > > > Operating System? NT4
> > > > How is your configuration set up in IAdmin for SMTP Tab and SMTP
> > Security
> > > > Tab?
> > >
> > > Relay mail for [Addresses]
> > > Allow Remote mail to local groups
> > > Refuse Null <> senders
> > > Check Valid Sender
> > > Autodeny Possible Hack attempts
> > >
> > >
> > > > What path and directory do you have Imail Server Installed?
> > >
> > > c:\imail
> > >
> > > The mailboxes are stored in e:\imail\domain.name\....
> > >
> > > > What error message does uses get while in Netscape?
> > >
> > > A pop-up box during send requests 'username' and password for outgoing
> > mail.
> > >
> > > Anthony
> > >
> > >
> > >
> > > >
> > >
> > >
> > > ----- Original Message -----
> > > From: "Quentin Baker" <[EMAIL PROTECTED]>
> > > To: <[EMAIL PROTECTED]>
> > > Sent: Thursday, March 16, 2000 8:53 AM
> > > Subject: Re: [IMail Forum] Netscape users problems
> > >
> > >
> > > > What version of Imail are you using?
> > > > Are you using the Imail database or NT Database?
> > > > Operating System?
> > > > How is your configuration set up in IAdmin for SMTP Tab and SMTP
> > Security
> > > > Tab?
> > > > What path and directory do you have Imail Server Installed?
> > > > What error message does uses get while in Netscape?
> > > >
> > > > ----- Original Message -----
> > > > From: Kelly Britt <[EMAIL PROTECTED]>
> > > > To: <[EMAIL PROTECTED]>
> > > > Sent: Wednesday, March 15, 2000 5:23 PM
> > > > Subject: [IMail Forum] Netscape users problems
> > > >
> > > >
> > > > > We have a problem with our Netscape users failing to SMTP
> > authenticate
> > > > > against our server. The problem crops up sporatically, and when
we
> > > start
> > > > > and stop the SMTP server it goes away. The issue has come up in
the
> > > past,
> > > > > but is now starting with increasing frequency. Today, we had to
> > start
> > > > and
> > > > > stop the SMTP the server 3 or 4 times, and our clients are getting
> > very
> > > > > anxious. Any help on this?
> > > > >
> > > > > Thanks,
> > > > > Kelly Britt
> > > > >
> > > > > "Need A Dot Com?"
> > > > > ____________________________________________________
> > > > > [EMAIL PROTECTED] http://www.needa.com 770-663-1535
> > > > >
> > > > > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > > > > to be removed from this list.
> > > > >
> > > >
> > > > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > > > to be removed from this list.
> > > >
> > >
> > > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > > to be removed from this list.
> > >
> >
> > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > to be removed from this list.
> >
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
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