Frank,
Ok, I found the source of the confusion here. On page 22 of the Imail Server
manual v 6.0 under the "Directory Structure" is says:
"The Imail directory, usually c:\IMail, is "the top directory". You specify
this directory during the installation,and should _not_ ever move or change
this directory."
This is a true statement that has to do with the installation and not domain
configuration, however I would have not used the same description "Top
directory". I would call this the "Imail Root" directory. Reason being is
that farther on in the m manual we talk about a "Top Directory" for domains,
thereby creating the confusion. 2 different things being called the same
thing. I have brought this too the doc people and expect it will be changed
in the next version of the manual.
All that being said, either one can be changed as long as all the
ramifications are thought through. To answer your question, Changing the
"Top Directory" for a domain is rather simple once it is understood what is
going on. I think I explained what needs to be done and as long as all is
considered there shouldn't be a problem. Of course I would do a backup of
the directory structure and the registry before doing anything.
Cheers,
Eric S
----- Original Message -----
From: "Frank Tanner" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Tuesday, May 09, 2000 10:45 AM
Subject: RE: [IMail Forum] Continuation
> You understand that particular piece of the puzzle perfectly. Now....What
> about in the manual where it says, "Once you have created a domain, NEVER
> change the Top Directory"? How is this going to affect things?
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Eric Shanbrom
> Sent: Tuesday, May 09, 2000 6:47 AM
> To: [EMAIL PROTECTED]
> Subject: Re: [IMail Forum] Continuation
>
>
> Frank,
>
> I see something mentioned here that might be the cause of what you are
> seeing with the perceived local delivery problem. You say that you have 5
of
> the 10 domains with the same top directory. Unless you have the same
people
> in these domains using one login it shouldn't be set up this way. Here is
> what will happen with common top directories. Domain1 and domain2 have the
> same top directory. there is a common user name in both domains that are
> different people, lets say user1 for illustration. Mail comes into the
> server addressed to user1@domain1. This will be delivered to the user1
> folder in the common top directory. If user1@domain2 logs in he will
> retrieve the messages in the user1 folder and user1@domain1 will not get
it
> on a subsequent login as it has already been retrieved. The common setup
is
> to have a different top directory for each domain. The fix for this
> situation (if it needs fixing in your case) would be the following:
>
> 1) Stop the SMTPD service so nothing tries to deliver while doing this.
> 2) Kill any running SMTP32 processes
> 2) Change the offending Top Directories to unique ones
> 3) Restart the SMTPD service. This will start delivery again to the unique
> directories.
>
> Notes: This will only take care of new mail coming in. You will not have
the
> existing mail unless you copy the directory structures to the new
> directories prior to restarting the SMTPD service. This might cause
privacy
> issues as there is the chance of copying one persons mail into the other's
> box so keep this in mind.
>
> I hope that I understood your problem and that this helps some
>
> FYI - OHN=Official Host Name
>
> Eric S
>
>
> ----- Original Message -----
> From: "Frank Tanner" <[EMAIL PROTECTED]>
> To: "IMail_Forum@list. ipswitch. com" <[EMAIL PROTECTED]>
> Sent: Monday, May 08, 2000 5:21 PM
> Subject: [IMail Forum] Continuation
>
>
> > Unfortunately, David, some of the things you have suggested, the manual
> says
> > to NEVER change once you have them set. Such as the Top Directory and
> such.
> >
> > OHN, which I am sure is an abbreviation for something, isn't even
> mentioned
> > in the manual.
> >
> > I inherited this mail server from the previous sysadmin who was let go.
I
> > am MUCH more experienced with Microsoft Exchange servers, so you will
have
> > to forgive my ignorance with iMail and Ipswitch's support policies,
which
> I
> > still disagree with the fact that you refuse to have some "per incident"
> > payment method for phone support.
> >
> > The KB article was fairly useless as it didn't match my scenario, and I
> had
> > already been there for help.
> >
> > The TopDir is the same for approximately 5 of the 10 domains. Again, I
> have
> > no idea what OHN is, so I cannot look to see what that is set to. I
also
> > have no idea WHICH alias you refer to in your -mail.
> >
> > -----------------------------
> > Frank B. Tanner III, MCSE
> > Network Manager, iFreedom.Com
> > Phone: (480)890-8900 ext. 244
> > Pager: (800)752-1572
> > Cell: (602)300-8773
> > Fax: (480)899-2300
> > [EMAIL PROTECTED]
> >
> > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > to be removed from this list.
> >
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
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>
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