George,
Sorry, I did not see the information about 'Chinese characters' in your
first message! I don't think the English version of IMail supports DBCS
(Double Byte Character Strings??)/ Chinese characters. The only version I
'know' that supports DBCS, is our Japanese version (but that probably won't
help you!).
If you edit the .inf files, then send an email to that Info Manager account,
does the returned message contain the contents you expect? If it does,
great. If not, I would have to say there is little I can do to help. I will
however pass this on to our R&D staff for them to look at.
Daniel Donnelly
Ipswitch Technical Support
________________________________________________________
See our Knowledge Base at http://support.ipswitch.com/kb
----- Original Message -----
From: "George W." <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, May 11, 2000 10:16 PM
Subject: Re: [IMail Forum] Info Manager problem !!
> Thanks for your message at 03:40 PM 05/11/2000 -0400, Daniel Donnelly.
Your
> message was:
>
> Daniel :
>
> I do login as an Administrator account,and I didn't create any "Sub-area"
on
> any account except "main".
> The problem is that I can't input Chinese characters(DBCS) through Imail
> Administrator interface.
> The content will go nowhere.If I edit the contents through the *.inf
> file,and the Imail Administrator
> do show the content,but looks like alien words.
>
> I think the DBCS supporting is the problem !!
>
>
> Gerorge W.
>
>
> >George,
> >
> >Sorry, but I cannot duplicate this and all apears to work as it should.
The
> >only thing I can offer, is that you could have created a 'Sub-area'
(default
> >is 'main') and you are not selecting that area from the drop down list.
> >
> >One more possibility, is that you are not logged in as 'Administrator' on
> >the IMail computer. This can mean that you make changes, but they are not
> >'saved' because you do not have permission to edit the registry (or write
> >files, if files are used).
> >
> >If you look in that users directory, you should see '*.inf' files, one
for
> >each sub-area you have created. Open the files (notepad) and you should
see
> >all the lines in it. Of course, you can modify these files and the
results
> >should show up in IMail Admin (switch to a different user, then back to
this
> >one).
> >
> >Daniel Donnelly
> >Ipswitch Technical Support
> >________________________________________________________
> >See our Knowledge Base at http://support.ipswitch.com/kb
> >
> >----- Original Message -----
> >From: "George W." <[EMAIL PROTECTED]>
> >To: <[EMAIL PROTECTED]>
> >Sent: Thursday, May 11, 2000 3:46 AM
> >Subject: [IMail Forum] Info Manager problem !!
> >
> >
> > >
> > > Hi:
> > >
> > > I have used Imail since v.5.0,I upgraded to v.6.0 couple months ago.
> > > I used to have some accounts to utilize the Info Manager to
automatically
> > > responds
> > > infomations to the senders.
> > > In Imail v.6.0,I can't input the contents in the Imail Administrator.
> > > Everytime I finish the content and also apply to it.
> > > The next time I open the Imail Administrator,the content is
gone,except
> >the
> > > first line.
> > > The problem doesn't appear in v.5.0.
> > >
> > > Does anybody also encounter this problem ?
> > >
> > > p.s:
> > >
> > > 1. Machine: NT 4.0 + SP6a + Pentium III 600EB + 512MB RAM
> > >
> > > 2. I input Chinese characters inside the Info Manager.
> > >
> > > 3. The Chinese characters appears like alien symbols inside Info
Manager.
> > >
> > >
> > > TIA
> > >
> > > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > > to be removed from this list.
> > >
> >
> >Please visit http://www.ipswitch.com/support/mailing-lists.html
> >to be removed from this list.
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
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