Re: [IMail Forum] What the hell is wrong with IPswitch?

[Len Conrad]

>Some of our user complained they can only use pop3 to receive email but can
>not send email by smtp.
>On of our user can not use smtp for several weeks. Anybody can help me?
>Thanks.

1. make sure they have the right hostname in their mail client for sending 
mail to SMTP server, something like: mail.3pcom.com

2. you should have, in Imail SMTP Security:Disable SMTP AUTH: unchecked

3. they should have SMTP AUTH activated in their mail pgms.

4. If you're running Imail 6, it must be 6.03 + SMTP AUTH patch.

In you log file, imail\spool\sysMMDD.txt, what do you see when they fail to 
send you mail?  it's going to be lines containing "SMTPD"

Len

Len
http://BIND8NT.MEIway.com: ISC BIND 8 installable binary for NT4
http://IMGate.MEIway.com:  Build free, hi-perf, anti-spam mail gateways

Please visit http://www.ipswitch.com/support/mailing-lists.html 
to be removed from this list.