Thanks Daniel, I'll clear up that DNS zone today and see if that helps me. Hopefully
W2K won't add the friggin records after I remove them (AGAIN! and yes i have read the
technet articles on this but it just didn't work... Too much to do too little time).
Jess
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Daniel Donnelly
> Sent: Wednesday, August 09, 2000 10:30 AM
> To: [EMAIL PROTECTED]
> Subject: Re: [IMail Forum] 6.04 SMTP server on W2K dies when
> someone connects!
>
>
> Jess,
>
> But that is the host running IMail (the SMTP service reports this in the
> log)! Yes, you might not be 'using' this domain, but IMail is. If
> this first
> domain (on the Primary IP) is not configured correctly, you can have
> problems. I'm guessing that the name used by IMail does not agree with the
> hostname/domain name in the TCPIP settings and/or the HOSTS file is not
> correct.
>
> Enjoy your coffee!
>
> Daniel Donnelly
> Ipswitch Technical Support
> ________________________________________________________
> See our Knowledge Base at http://support.ipswitch.com/kb
>
> ----- Original Message -----
> From: "Jess Coburn" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Wednesday, August 09, 2000 10:04 AM
> Subject: RE: [IMail Forum] 6.04 SMTP server on W2K dies when someone
> connects!
>
>
> Thanks for your time Daniel. I found my serial number and got my
> coffee now
> so I'm going to call support back today.
>
> yes the DNS on the ai-hosting.com domain is SCREWED to say the least but
> that domain is not being used for email at this time. it's the other
> domains.
>
> Jess
>
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED]]On Behalf Of Daniel Donnelly
> > Sent: Tuesday, August 08, 2000 5:24 PM
> > To: [EMAIL PROTECTED]
> > Subject: Re: [IMail Forum] 6.04 SMTP server on W2K dies when
> > someone connects!
> >
> >
> > Jess,
> >
> > Well, the subject of your message is not quite correct as I was able to
> > connect to ai1011.ai-hosting.com (as were almost 900 other SMTP
> > connections,
> > since the last restart) and issue several SMTP commands, left the
> > connection
> > open for 5 minuutes and then picked up right where I left off.
> So, either
> > the situation was not occuring at that time, or the SMTP service is not
> > really going 'down', or I've got the wrong server. (Just tried again and
> > several connections attempts were refused and once connected,
> it appeared
> > the service had just restarted). Tried again later, still, using
> > both names
> > (see below) and this time, connections were accepted as often
> as not, and
> > the SMTP service reports more connections were accepted (but service was
> > restarted recently).
> >
> > BTW, the ai-hosting.com domain does not appear to have a MX
> > record, which it
> > should, if you ever expect people to use addresses of
> > '[EMAIL PROTECTED]'
> > (but it has lots of A records).
> >
> > The only things that can restart the service are some
> monitoring tool and
> > IMails own IMonitor service. In IMonitor, please try disabling
> > the 'restart
> > service' and see if the log file shows any change. If using a
> > monitor tool,
> > maybe its settings are too 'strict' and it is attempting to restart the
> > service, when it is not 'really' down.
> >
> > That you are seeing a problem with 6.0x and not (supposedly) with 5.0x,
> > makes me think some basic configuration of the system, is not the way it
> > should be. Most likely is the Host and Domain names in the
> TCPIP settings
> > and the HOSTS file, along with using a name that is different
> > from the name,
> > in IMail, for the Official Host Name, on the Primary IP. In
> > effect, it is a
> > 'name resolution' problem.
> >
> > I also see in DNS, that NS2.ai-hosting.com has the same IP as
> > ai1011.ai-hosting.com. This could be what I'm talking about!
> Telling IMail
> > to use a 'different' name from what the TCPIP settings use. There is a
> > simple technique to allow you to do this, by adding an entry into
> > the HOSTS
> > file (see the V6.0 manual, pg 26).
> >
> > PS, I've been monitoring the host with WUG over the last hour
> or so and so
> > far it has not shown and outage. This tells me the time it may
> be down, is
> > probably less than a minute (I'm checking every 30 seconds).
> >
> > Daniel Donnelly
> > Ipswitch Technical Support
> > ________________________________________________________
> > See our Knowledge Base at http://support.ipswitch.com/kb
> >
> >
> > ----- Original Message -----
> > From: "Jess Coburn" <[EMAIL PROTECTED]>
> > To: <[EMAIL PROTECTED]>
> > Sent: Tuesday, August 08, 2000 11:48 AM
> > Subject: [IMail Forum] 6.04 SMTP server on W2K dies when
> someone connects!
> >
> >
> > > This is really strange. My SMTP service dies (but does restart) when
> > someone
> > > connects to it. I have talked to one client and he's simply
> > using outlook
> > > express 5.5 from MSN's network. It only affects the SMTP
> server but this
> > is
> > > not good at all...
> > >
> > > I've watched this now for two days (Since I can't call ipswitch
> > without my
> > > service agreement number and serial number which are at home
> UGH!) since
> > > upgrading from 5. The last time we installed 6.02 on this box the SMTP
> > > server just died altogether and would only queue email and not
> > deliver no
> > > matter what we tried so we rolled back to 5. I'd hate to have
> > to roll back
> > > again as this really should be working. What's terrible is
> > these guys are
> > > hitting the mail server every 2 minutes! So it's going down every two
> > > minutes, then up in a minute and then back down in a minute
> when he hits
> > the
> > > mail again! This is obviously screwing things up.
> > >
> > >
> > > So anyone else seen this problem and have a solution?
> > >
> > > here's some snippets from the logs:
> > >
> > > 08:08 09:36 SMTPD(00BB0228) [208.2.130.54] connect
> 38.31.5.179 port 1030
> > > 08:08 09:36 SMTPD(00BB0228) [38.31.5.179] EHLO herman
> > > 08:08 09:38 SMTPD(015F0252) server starting on port 25 of
> > > ai1011.ai-hosting.com
> > >
> > > 08:08 07:39 SMTPD(0E6300A8) [216.59.90.136] EHLO host
> > > 08:08 07:41 SMTPD(09830200) server starting on port 25 of
> > > ai1011.ai-hosting.com
> > > 08:08 07:41 SMTPD(02720198) [208.2.130.52] connect
> > 194.69.100.39 port 1033
> > >
> > > 08:07 00:04 SMTPD(001D00AE) [208.2.130.3] connect 208.2.130.3
> port 3418
> > > 08:07 00:04 SMTPD(004301EC) [208.2.130.97] connect 63.21.3.12
> port 1873
> > > 08:07 00:04 SMTPD(004301EC) [63.21.3.12] EHLO mcwhorter
> > > 08:07 00:06 SMTPD(0023021C) server starting on port 25 of
> > > ai1011.ai-hosting.com
> > > 08:07 00:07 SMTPD(00250220) [208.2.130.97] connect 63.21.3.12
> port 1877
> > > 08:07 00:07 SMTPD(00250220) [63.21.3.12] EHLO mcwhorter
> > > 08:07 00:07 SMTPD(0024021C) server starting on port 25 of
> > > ai1011.ai-hosting.com
> > > 08:07 00:08 SMTPD(000D016E) [208.2.130.3] connect 208.2.130.3
> port 3455
> > > 08:07 00:09 SMTPD(000E00A8) [208.2.130.97] connect 63.21.3.12
> port 1881
> > > 08:07 00:09 SMTPD(000E00A8) [63.21.3.12] EHLO mcwhorter
> > > 08:07 00:10 SMTPD(003A01BA) server starting on port 25 of
> > > ai1011.ai-hosting.com
> > > 08:07 00:10 SMTPD(006301D0) [208.2.130.199] connect
> 202.108.10.131 port
> > 2443
> > > 08:07 00:10 SMTPD(006301D0) [202.108.10.131] HELO localhost
> > >
> > >
> >
> > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > to be removed from this list.
> >
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>
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