RE: [IMail Forum] User mailbox exceeds allowed size:

[Patrick Moss - CyberLink Technical Support Group]

I have seen this occur with users who have more messages than allowed in
there mail box as well.
 we are set for 1000 messages - I have on a few occasions come into problems
where the mailbox is under the size limit but reach the max messages limit.

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Patrick Moss - Technical Support Group - Assistant Systems Administrator
CyberLink, Inc.� - Featuring SurfPure Filtered Internet Access
http://support.cyberlink.com
(888)Plug-in2
(219)235-1400
mailto:[EMAIL PROTECTED]

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-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Daniel Donnelly
Sent: Friday, September 08, 2000 3:28 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] User mailbox exceeds allowed size:


Andrew,

I've not seen this message returned unless the users folder does contain
more bytes than IMail has set, for its limit.

May I suggest you try upping the limit on that users maibox? Don't forget,
that you need to set the value for the user, to be greater than the domains
default, or IMail will use the default value. Also, the value is in bytes,
not K or Mbytes.

If substantially increasing the users value does not allow new mail, then I
would go to that uses folder and observe the folders and files it contains
and then delete (or move) something from that directory, of at least 10k
bytes, then try sending a very small, text only email (should be about 200
bytes, can be even smaller, if you can do it via SMTP [as little as about
100 bytes]).

If either work, then I'd say the limit is being applied and that is the
cause of the error message. You could delete everything in the folder
(assuming you don't care, move folders, if you do) and try again.
Deleting/creating the user account without clearing the folder/subfolders
could leave you in the same situation. But if you delete user and remove
folders, all should be back to an 'initial' state and work.

Daniel Donnelly
________________________________________________________
See the Knowledge Base at http://support.ipswitch.com/kb


----- Original Message -----
From: "Andrew P. Kaplan" <[EMAIL PROTECTED]>
To: "imail" <[EMAIL PROTECTED]>
Sent: Friday, September 08, 2000 1:52 PM
Subject: [IMail Forum] User mailbox exceeds allowed size:


> When I try and send mail to a user on my Imail server I get the following
> message. I can send to other people. His mailbox is not above capacity. Do
> you think the mailbox is corrupt. And should I just delete and recreate.
>
> > User mailbox exceeds allowed size: >>[EMAIL PROTECTED]
>
>
>
> Andrew P. Kaplan, CNE, MCSE+Internet, MCT, CCNA, CCDA
> CyberShore, Inc. -- Premium Internet Services -- http://www.cshore.com
>
> "BREAKFAST.SYS halted ! Cereal port not responding."
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
> An Archive of this list is available at:
> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
>

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