Re: [IMail Forum] IE Registry Keys/Values/E-machines

[NetQuick Mail Administration]

Not Sure if this will be of much help but historically, some ISPs used to
hack up IE and Outlook Express so that users not only got their custom
links, help menus and addresses, but also could not change some options,
such as their connections, home page,etc.  Sort of locked the customer in to
their service unless they completely reloaded the programs.  Not sure how
E-Machines are set up but hope this is of some help.

Kevin Childers
Mail Administrator
[EMAIL PROTECTED]
The Carolina's Fastest Internet Service Provider
www.NetQuick.net
(910) 486-7845 Ext. 23
(888) 228-0312


----- Original Message -----
From: "John Pearson" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Monday, September 18, 2000 9:49 AM
Subject: [IMail Forum] IE Registry Keys/Values/E-machines


> BACKGROUND
> We are a school using web messaging for our users (teachers and students)
inside of a firewall. We push profiles at our authenticated users. All users
are on W98 machines. We recently purchased some e-machines and have noticed
that some user profiles are receiving registry keys/values in the
H_Key_Current User area that appear to be forced by e-machines. For example,
the user has many options locked in internet options. The set homepage
option is set to the www.e4me.com along with many others. We know how to fix
that in the registry, but my question is whether or not e-machines are also
writing other keys/values that are affecting web messaging.
>
> WEB MESSAGING ERROR DESCRIPTION
> We are still having trouble in IE using web messaging. When a user is in
IE, and are composing or replying to a message, if they wait longer than
about 30 seconds, they receive an Invalid Action Failed message when
clicking send. This does not happen at all in Netscape using Web Messaging.
The version of IE does not matter.
>
> IPSWITCH REACTION
> IPSWITCH support claims this is a unique problem. After exhausting my
ideas, I am now thinking possibly that we have registry keys/values that
have been changed. If anyone out there has a similar situation of
imail,firewall,IE,e-machine, please post a thought.
>
> KB
> I have not been able to find anything in the KB to support this issue.
>
> Thanks,
>
> John
>
> --
> Mr. John E. Pearson
> Tri-Valley Technology Systems
> 503 E. Washington St.
> Downs, IL 61736
> WEB: http://tri-valley.k12.il.us
> Phone: (309) 378-2911 X270
> Fax: (309) 378-3202
> --
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