Thanks for the info.

---------- Original Message ----------------------------------
From: Len Conrad <[EMAIL PROTECTED]>
Reply-To: [EMAIL PROTECTED]
Date: Tue, 19 Sep 2000 12:10:43 +0200

>Hi Zul,
>
>>I hope somebody can help me with this, some of my users have this problem
>>that after 1 or 2 minutes they been kicked out from the session while using
>>the web messaging.
>
>There is a 12 minutes inactivity time-out, where the user is logged 
>off and the CGI session is closed, losing any screen data.
>
>>Why ?? How to solve this ??
>
>I think a similar situation can occur when the web template has been 
>modified incorrectly.
>
>Check the ipswitch KB, there are several items in there.
>
>>How is IMail authenticate the users
>
>Web messaging authenticates by ID + password
>
>>is the IP part of the authentication ?
>
>Not for web messaging.
>
>For SMTP "relay for addresses", the entered ip addresses are 
>"authenticated" for relaying.
>
>Len
>
>Please visit http://www.ipswitch.com/support/mailing-lists.html 
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>
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>
>
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