Daniel:
I did some testing between the server and this is what happened:
I setup a forward from my account in transexpress.com to an account in
masterdelivery.com and send e-mail using Hotmail with and without attachment
to the transexpress.com account. Well, the result was that it did forward to
masterdelivery.com where I could handle the message normally, but no copy
was kept at the transexpress.com account, it didn't leave any trace of it
passing by. Yes I have the forward setup as ".,[EMAIL PROTECTED]",
and without the forward the message is lost.
I receive e-mail normal in the transexpress.com from IpSwitch, Sprint, ...,
but a lot of other companies like Hotmail, Okidata, CatalogCity, ... has the
problem described.
I have rebooted, check for space limited (not limited), filters (same as
other domains), the log file has registered the incoming mails also, I just
can't find a reason for what is happening. Up to the 24 of Sep everything
was working just fine.
I have been working with Imail for a year and a half, never needed help
until now, but Tech Support told me that they don't support this version
(5.09) any more.
Thanks
Larry
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Daniel Donnelly
Sent: Thursday, October 12, 2000 4:48 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] Missing e-mails, Any idea !!!
Larry,
If all the other domains work as expected, why would IMail treat this one
differently and be the 'cause' of the problem??
The only things in IMail that could possible do anything like this are the
Domain settings for 'Default Max MSG Size', 'Single Max Message size' and
default 'Max Messages' (if all of those are available in the 5.0x!). So are
those settings different on the problem domain? If these are increased, does
the problem go away (for a while).
Got any logs to show IMail rejecting a message? There will be an
explaination in the log, if IMail rejects a message (and a postmaster
message from the senders SMTP server, too). How about any bounced messages,
that the sender gets (you MUST _not_ have SMPT Security, 'Refuse Null
Senders', enabled, or postmaster message might not reach their destination!.
Uncheck, Apply, stop/start SMTP service, if you do have that enabled.
Attachments usually increase the size of email, a lot! That makes me think
the Message Size settings are the most likely cause.
Daniel Donnelly
________________________________________________________
----- Original Message -----
From: "Larry A. Britton" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, October 12, 2000 3:53 PM
Subject: [IMail Forum] Missing e-mails, Any idea !!!
> About two weeks ago one of my domain stop receiving e-mail from some
> domains, and it is not receiving any e-mail with attachments. I have been
> looking around the problem with my ISP and could not detect any problem.
>
> I am convinced that the problem is with Imail (V 5.9) and this specific
> domain since the other domains are receiving all the e-mails without any
> problem, also receive all the attachment.
>
> Does any one have any idea of how to fix this problem.
>
> Thanks.
> Larry
>
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
> An Archive of this list is available at:
> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
>
Please visit http://www.ipswitch.com/support/mailing-lists.html
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