Yes,
 
In x:\Imail\Spool you will find many logs. Look for sys1106.txt. That is today's SMTP log. Open in in WordPad and do a search for the user's name. This will tell you what was happening when he was trying to log on.

T. Bradley Dean
[EMAIL PROTECTED]

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Howard Martin
Sent: Monday, November 06, 2000 10:12 AM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] Problem Sending with Outlook Express

Hi,
 
Thanks for your help by responding the other day.  I'm fairly new to using IMail and have not accessed the logs yet.  Can you tell me what I might be looking for?  Thanks again.
 
Howard
Banet LLC
----- Original Message -----
Sent: Wednesday, November 01, 2000 3:45 PM
Subject: RE: [IMail Forum] Problem Sending with Outlook Express

What do you see in the log files?
 

T. Bradley Dean
[EMAIL PROTECTED]

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Howard Martin
Sent: Wednesday, November 01, 2000 12:36 PM
To: [EMAIL PROTECTED]
Subject: [IMail Forum] Problem Sending with Outlook Express

We are using Imail v6.04 and have set up a customer with 30 email accounts. The accounts work as designed witht he Web Mail but in Outlook which is their preferred client 7 of the 30 email addresses are able to send and receive but the other 23 can only receive.
 
I have tested this on my version of Outlook v5.5 with the same results. I have "my server requires authentication" set for each account. I deleted the accounts and reinstalled them with the same results.
 
Can anyone suggest what might be causing this problem and offer a solution?
Thank you!!
 
Howard Martin
BANET

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