We have an existing Access database that is fully populated with employee records including passwords etc. We wanted to simplify things by copying it to our new server and specifying it as the external database for IMail. I used the Ipswitch knowledge base to configure the expected columns, their sequence and data types. It still doesn't work, despite most recent upgrades and patches. Also ran the current service packs and MDACs for our OS (NT4). Several symptoms: 1-Efforts to add a test user with the adduser.exe utility result in simple error messages that the attempt to add failed, no further explanation. 2-Web messaging won't log on any user who is in the database, even with the correct username and password; no explanation but it acts like the password is wrong. 3-If I go into User Administration, the box labeled Users looks empty until I scroll down. Then I see my name and my manager's name repeated dozens of times. (We were the only two accounts entered when it was first set up to use the default IMail database.) Also, the headline in the middle of the page says "Current User Count: 0 out of 360 allowed". So apparently it's at least counting the number of records in the database. Support has suggested a time-consuming procedure of establishing a new domain and then letting IMail write its own table, apparently as some kind of test. There must be a better way. Delivery of this new mail service for our company is at least two weeks overdue. Suggestions? Keith Purtell, Web Designer Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
