Hi Daniel,

The network is in the process of being upgraded so I guess this
is likely to be the cause. I modified the MTU but this had little
or no effect.

Thanks for the advice!

-Nathan


At 17:15 15/11/2000 -0500, you wrote:
>Nathan,
>
>The presence of T files means that IMail thinks the SMTP conversation is
>still open (the remote has not disconnected yet or properly or just left
>open) so it has not created the Q (control) file that would send the D file
>(contains the message). This tells me, along with the problems the users are
>having with larger messages, that there is a very high likelyhood of a
>network problem. Communications between client and server are not
>completing, leaving transactions open or leaving the client thinking it is
>not getting responses from the server.
>
>My best guess is a MTU problem (see KB and other sources for more help than
>I can provide) as the usual manifestation of this being incorrect is that
>small packets/messages seem to travel better than large packets/messages. As
>packet/message size get larger, data reliability goes down (fragmented
>packets), until it gets to the point where it is just about impossible to
>send a large amount of data. If you are using any sort of dialup (phone,
>cable modem, DSL, ASDL) connection, this seems to happen more often than
>within a LAN. If you just added/changed a router or any of the above
>equipment, that is where I would start.
>
>Yes, this also seems to 'come out of nowhere', where a system/network seems
>to be functioning perfectly, then begins failing more often than not. I have
>no idea why, but think carefully and ask around, about other changes in your
>network that might have happened around the time of the IMail patch. My
>guess is that you will find something like the above. New (or changed
>configuration of) a router, proxy or firewall are also possibilities.
>
>Now I could be wrong, but so far this has helped almost everyone I have
>given this info to.
>
>Just seen some others responses concerning SMTP32 processes (there is only
>one SMTPD32 process, it is the SMTP service!) and you having none or just
>one is not a great worry (to me). Just means IMail is only delivering one
>message (or one process trying to work its way through the queue). T files
>are NOT ready for processing, so IMail won't try those files, until they
>become Q files.
>
>I would say that you can delete the existing T files as IMail is not going
>to use them. And that means you can now see how often they occur over say
>the next 24 hours. If you get more than just 1 or 2, that is not good. The T
>files do contain information (such as time) that you might want to look at,
>to help get a better picture of when and what might affect the situation.
>Then again, they may be so incomplete that only the header is helpful. Look
>at a few and see if anything common shows up. Use the times to check the
>logs, to find/see the transaction that was in process and how far it got.
>
>Daniel Donnelly
>________________________________________________________
>
>----- Original Message -----
>From: "Nathan" <[EMAIL PROTECTED]>
>To: <[EMAIL PROTECTED]>
>Sent: Wednesday, November 15, 2000 1:02 PM
>Subject: [IMail Forum] Spool directory keeps filling with Txxxxxx.smd and
>Dxxxxxx.smd files
>
>
> > Hi,
> >
> > Over the past 24 hours the I have noticed that the spool directory keeps
> > 'filling'
> > with numerous Txxxxx.SMD and Dxxxxx.SMD files. I have also received
> > several reports of problems sending emails using SMTP AUTH. If the user
> > sends a very small email (1Kb or so) the server will accept and relay it,
> > but large
> > files (50Kb+) fail.
> >
> > We are running NT4 SP6a with Imail 6.05a. The server has been operating
> > perfectly for months, the last time anything was modified was when we
> > applied the 6.05a patch. The server is configured to only allow relay via
>a
> > specific range of IPs and SMTP AUTH. The logs do not suggest anything
>'odd'
> > is happening either.
> >
> > I have looked at the KB and the closest match I can find suggests that you
> > are only left with Txxxx.SMD and Dxxxx.SMD files when the SMTP daemon
> > crashes but the daemon has not crashed.
> >
> > Any suggests would be greatly appreciated.
> >
> > Thanks,
> > Nathan.
> >
> >
> > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > to be removed from this list.
> >
> > An Archive of this list is available at:
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> >
>
>Please visit http://www.ipswitch.com/support/mailing-lists.html
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>
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