Tim,
I don't know who you talked to at Ipswitch, but none of what you have stated
(or heard!) is correct nor is it the 'Official' word of Ipswitch. I have
helped people move user directories to other drives and folders, many, many
times, all with success. And some even had different drives for each domain.
All one need do is change the 'Top Directory' for that domain, then move the
existing folders to that new location. When you change the Top Dir, IMail
even tells you what you need to do, in a popup window after the change! This
is so easy and done so often, that I am sure it works! It could even be
considered one of the best features of IMail! It is so easy to move folders
and even whole domains to other servers!
True, there is no individual 'top dir' in the registry, for each user, so
IMail uses that one defined in that Domains key. And that change now applies
to _all the users_ of that domain. So again, I say, that you have some other
domain, that is using the folder in which the 'old' users folders are being
created. Once that is 'fixed' all will be well.
Since email here in the Forum has not worked and apparently you got some
less knowledgable Support Technician, on the phone, you can either listen to
me (or others who have done this!), or call Ipswitch and ask for a Senior
IMail Support person.
Daniel Donnelly
________________________________________________________
----- Original Message -----
From: "Tim D" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, December 14, 2000 11:07 AM
Subject: [IMail Forum] moving users/domains
> There is no way to edit a users directory in the registry.
>
> None of my settings are incorrect. It creates all new users in the
correct
> directory on the d drive but still looks to the c drive for all users who
> were created prior to moving the domain directories. Once a user is
created
> in a certain place, that directory can NOT be moved EVER or the old users
> will remain in the old location which can not be edited by the registry,
> imail administrator or any other method.......according to Ipswitch.
>
> I have the official word from Ipswitch for everyone
>
> According to a supervisor at Ipswitch here is how it goes there.
>
> You can have the imail directory on any drive you want. However they will
> not offer any support to you if you store any directories on any other
drive
> our outside of the Imail main directory. PERIOD! They also state that it
> was not designed to use any more then one drive or move/put/place/create
any
> domains on any other drive or location other then the default Imail
> directory and once there you can't move it unless you want to manually
> delete and re-create the user accounts!
>
> Sounds like a product designed for good growth to me! Had I known that I
> would not have selected to install Imail on the small c drive partition in
> NT 4.0
>
> Tim D
>
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Andy Doran -
> Fasthosts Internet Ltd.
> Sent: Thursday, December 14, 2000 8:49 AM
> To: [EMAIL PROTECTED]
> Subject: RE: [IMail Forum] moving users/domains
>
> I suggest you edit the Registry directly - or at least look there to see
> which of your settings are incorrect:
> HKEY_LOCAL_MACHINE\SOFTWARE\Ipswitch\IMail\
> Look for general settings under 'Global' and individual accounts under
> 'Domains'. This will show you the values IMail is using.
>
> AndyD
>
> -----------------------------------------------------------------
> Basically, it is simple. I moved everyone from the c drive to the
> d drive by moving all the folders and setting each domain to point
> to the new drive.....which it DOES. And all NEW users created get
> created in the new directory/drive like I wanted. But the users
> who were created before the move can NOT be moved by any method I
> have found. As soon as those accounts log on or check their
> email, a new directory is created on the old drive (c).
>
> Does anyone have any suggestions on how to move users whos
> accounts point to the wrong drive/directory?
>
> Tim D
>
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>
>
>
>
>
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