or, they could be using an external SQL database and they could have moved
their domain directories and since Ipswitch
doesn't automatically change the users directory information if you use an
external database, you end up with users on 2 drives. The old ones in the
old location (c-drive) and the new ones in the new location (d-drive). So
the fix is to edit the SQL database at this time.....I just have to figure
out how to do that at this time.
Tim D
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Daniel Donnelly
> Sent: Thursday, December 14, 2000 11:12 AM
> To: [EMAIL PROTECTED]
> Subject: Re: [IMail Forum] Moving users/domains
>
>
> Tim,
>
> Well, since you won't listen to me, I guess it will be hard to fix this. I
> gave it my best shot!
>
> The only other possibility is that someone has 'installed' IMail 2 times,
> once to C and the other to D, in an attempt to 'move' the
> domains to the D
> drive. That can cause big problems, but can be fixed, too.
>
> Good Luck!
>
> Sorry, but you are wrong about this one. I have worked with all possible
> combinations of domains, top directories and users and even ran your test
> and the 'old' users folder was created in the correct place and
> it contains
> the new mail. If I had moved the users folder to the new
> location, I'm sure
> it wold contain both old and new email.
>
> Daniel Donnelly
> ________________________________________________________
>
> ----- Original Message -----
> From: "Tim D" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Thursday, December 14, 2000 11:41 AM
> Subject: RE: [IMail Forum] Moving users/domains
>
>
> >
> > >
> > > Tim,
> > >
> > > Since you really did not answer what I was looking for, I
> guess I'll try
> > > again. Of course, others who have replied have given good
> > > suggestions, too.
> > > Especially about the Registry and Global settings.
> > >
> > > Is there any domain that still has a Top Dir that points to
> C: (and the
> > > folder these users are created in)?
> >
> > No, all domains/directories were moved to the D:\ drive
> >
> > What is the name of that
> > > domain, and the
> > > name of the domain that is having the problem? What IP addresses are
> these
> > > domains using?
> >
> > All the domains are having the same issue, all old users are still
> pointing
> > to the c drive and Ipswitch told me you can NOT move an existing domain
> name
> > folder or use more then one drive if you expect any support from them.
> They
> > say Imail was designed for one drive/directory structure only!
> >
> > I have 30+ domains and they all point to the d drive but used
> to point to
> > the c drive where they still point to for all pre-folder-move users.
> >
> > > If some other domain were using the same Top Dir, that would not cause
> the
> > > problem you see! But if IMail thinks there are 2 domains
> using the same
> IP
> > > (you did something wrong that can be corrected) but different Top
> > > Dir, that
> > > could give your symptoms.
> >
> > Ip addressing is not the issue here to be sure. Each domain
> has has it's
> > own virtual domain with only my primary having a real IP address.
> >
> > >
> > > Usually this happens because when installing IMail that person decided
> he
> > > did not like the OHN IMail uses (the machine.domain.name) and
> they then
> > > setup another with OHN (like mail.domain.name and using the same IP),
> when
> > > all they really needed to do was change the OHN and add an entry into
> the
> > > HOSTS file.
> > >
> >
> > Or when you try to move a domains top directory to another
> drive thinking
> it
> > would be easy to do so and some what automated. Which it isn't, and you
> > shouldn't apparently! This is not a new install and only started this
> issue
> > when I moved the domain directories to the d drive
> >
> >
> > > Anyway, we are making this way too complicated. IMail will only
> > > create user > folders in the directory which it thinks that user
> belongs.
> > When
> > > you add new > users, they are in the right folder, great! But IMail
> thinks
> > the
> > > 'old' users > are NOT in this domain, so it creates the folder in the
> > location for the
> > > domain it thinks they REALLY belong to. It is doing exactly what
> > > you told it > to. Find the domain that has that folder as the
> 'Top Dir'
> > and you
> > > have found > the 2 'crosslinked' domains. Now you need to fix that
> (which
> > can often be
> > > done from IMail Admin or by editing Registry). More on that, once you
> find
> > > the source of the problem!
> > > Daniel Donnelly
> >
> > If you think that imail will only create directories when you add new
> users,
> > try this test, delete a users directory and send it an email. I
> mail will
> > create the directory where ever the users directory was orginally.
> >
> > I am 200% sure that no two domains are crosslinked and that would not
> cause
> > this problem anyway. The problem was immediatly evident upon moving all
> > domain directories from the c to the d drive as you can NOT move domain
> > directories with existing users or the users will remain on the old
> > drive/location and Imail will re-create their directories upon any
> activity
> > (email, checking email) in the old location etc
> >
> > Here, I can prove to you there are not crosslinked domains easily by
> showing
> > you how to duplicate this problem/issue. Here are the steps.
> >
> > 1) Create a domain as you normally do
> > 2) make 1 or 2 user accounts under new/bogus domain
> > 3) go into imail admin and point/change that new domain to a new
> > location/drive/directory and then move the directory to the new location
> > that you set in the imail admin.
> > 4) delete the old directory for that domain if you copied it.
> > 5) Log on with that account, send email from/to that account
> >
> > Imail will re-create the directory in the old location because that user
> was
> > created in that directory and you can NOT edit a user directory in any
> > event....not with the registry, not with notepad, not with imail admin.
> > Thus you now have one domain with old users in old location and all new
> > users will be created in the new location.
> >
> > Simple, easy!
> >
> > Now that I already made that mistake thinking that there must
> be room for
> > growth and my c-drive partition is too small, I have been
> trying to find a
> > way to fix it!
> >
> > Tim D
> >
> > > ________________________________________________________
> > >
> > > ----- Original Message -----
> > > From: "Tim D" <[EMAIL PROTECTED]>
> > > To: <[EMAIL PROTECTED]>
> > > Sent: Thursday, December 14, 2000 10:19 AM
> > > Subject: [IMail Forum] Moving users/domains
> > >
> > >
> > > >
> > > > Tim,
> > > >
> > > > >From all the symptoms, it sounds to me like you have more than
> > > one domain
> > > > defined, that contain these users (or some subset of them).
> > > > Not sure what you mean by this but if you mean that there are other
> > > domains
> > > > that are using the same directory, NOPE! And yes, IMAIL only places
> new
> > > > users into the proper directory on my d drive, however it still has
> the
> > > old
> > > > users on the c-drive even though the entire folders for
> each of those
> > > > domains have been moved to the d drive. It re-creates the
> > > folders on the
> > > > c-drive if one of the users that was in the domain before the move
> gets
> > > > email.
> > > > As each domain
> > > > has its own 'Top Directory' and IMail only places the folders
> > > for users of
> > > > that domain, into that Top Dir, there must be another domain,
> > > that has the
> > > > users you see creating the folders in the other location.
> > > >
> > > > This could give you the Web Messaging Login symptoms you report.
> > > >
> > > > So do you have more than one Virtual Host, in IMail, with
> 'mydomain.com'
> > > in
> > > > the Official Host Name?
> > > >
> > > > Do I have 2 hosts with the same domain name? If that is
> what you are
> > > > asking, NOPE!
> > > > I do not know how to say this any more clearly. I moved the
> > > domains from
> > > > the c drive to the d drive. I changed the setting under EACH domain
> in
> > > > IMAIL telling it the directory name on the d-drive for EACH
> > > domain. Each
> > > > domain having it's own directory mydomain_com or whatever. Yet all
> the
> > > > users that already existed still show to have their
> directories on the
> c
> > > > drive and you can not edit that field. So I have domains with the
> "pre
> > > > move" users on c drive and "post move" users on d drive and
> > > have no way to
> > > > get imail to put their mail on the d drive as I wish.
> > > > Tim D
> > > >
> > > >
> > > > Daniel Donnelly
> > > > ________________________________________________________
> > > >
> > > > ----- Original Message -----
> > > > From: "Tim" <[EMAIL PROTECTED]>
> > > > To: <[EMAIL PROTECTED]>
> > > > Sent: Thursday, December 14, 2000 5:45 AM
> > > > Subject: [IMail Forum] Moving users/domains
> > > >
> > > >
> > > > > YES, and the new users that are created now are in the right place
> > > > > but the old ones are still pointing to the old drive.
> > > > >
> > > > > And Imail says I can not edit that setting for each user.
> > > > >
> > > > > Tim D
> > > > >
> > > > > ---------- Original Message ----------------------------------
> > > > > From: Len Conrad <[EMAIL PROTECTED]>
> > > > > Reply-To: [EMAIL PROTECTED]
> > > > > Date: Wed, 13 Dec 2000 11:18:08 +0100
> > > > >
> > > > > >Damn Tim
> > > > > >
> > > > > >>I did move the directories from the c drive to the d drive.
> > > > > >>However the users who were already on c drive still have their
> > > > > >>directories on the c drive. They have been moved but
> the instant
> > > > > >>they receive a new email, poof, a new directory is
> created on the
> > > > > >>c drive by Imail
> > > > > >
> > > > > >poof?
> > > > > >
> > > > > >in the imail admin, for the domain, do you have the "top
> > > > > directory"
> > > > > >pointing at where you have moved the other machine's directory
> > > > > tree?
> > > > > >
> > > > > >
> > > > > >
> > > > > >http://BIND8NT.MEIway.com : Binary for ISC BIND 8.2.3 T9B for NT4
> > > > > & W2K
> > > > > >http://IMGate.MEIway.com : Build free, hi-perf, anti-spam mail
> > > > > gateways
> > > > > >
> > > > > >Please visit http://www.ipswitch.com/support/mailing-lists.html
> > > > > >to be removed from this list.
> > > > > >
> > > > > >An Archive of this list is available at:
> > > > > >http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> > > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > > ________________________________________________________________
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> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > > _______________________________________________________________
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> > > >
> > > >
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> > > >
> > > > _______________________________________________________________
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