It also means that whatever it is, is at AOL's end. IMail did deliver and
AOL accepted, so it becomes their responsibility to deliver or return. The
server could have refused the message, but it did not.
Do you have, in the SMTP Security settings, the Refuse Null Sender, enabled?
That could keep bounce msgs from AOL getting to you and your users.
Happy Holidays!
Daniel Donnelly
________________________________________________________
----- Original Message -----
From: "T. Bradley Dean" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, December 28, 2000 1:06 PM
Subject: RE: [IMail Forum] iMail Server to AOL, part II
> But why wouldn't they just refuse the message if you were black listed? By
> accepting the message and then not delivering it they are just created
more
> work for themselves.
>
> T. Bradley Dean
> [EMAIL PROTECTED]
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Omer Komili
> Sent: Thursday, December 28, 2000 9:54 AM
> To: [EMAIL PROTECTED]
> Subject: Re: [IMail Forum] iMail Server to AOL, part II
>
>
> I have been having exactly the same problem with AOL.
> 1-Suddenly a user noticed that his recepient at AOL stopped receiving his
> emails.
> 2- I verified that the mail was being delivered to AOL, just like you did,
> by looking at the log files.
> 3- I asked an explanation to [EMAIL PROTECTED] I received an automated
> response that the message was received, and they sent me a canned check
list
> (like POP3 settings etc) which had nothing to do with the problem.
> 4-I asked again, this time no response at all.
> 5- After several attempts, always my request going to the black hole, I
> decided to join AOL and simulate an "Internal User" nor receiving mail
from
> outside.
> 6- Again after endlessly dealing with incompetent support personel, they
> recognized that the problem was with their mail system. They supposetly
> escalated the problem, but never heard back from them.
> 7- I started relaying my mail through a) a Linux server, and b) Xchange
> server on a completely different class C, it worked.
> 8- Since then I am using this method, tired of dealing with AOL. My
problem
> still exists, but I am using this workaround.
>
> Now, some facts:
> 1- My server is not on any blacklist. I verified.
> 2- No spam is served through me.
> 3- My reverse DNS does not return the domain name I am using to send the
> messages. But this is unlikely the cause, since the relay linux server is
> not retuning the reverse DNS name either.
>
> Speculation:
> 1- There must be an AOL internal black list for some reason.
>
> Any thoughts?
>
> Regards,
>
> Omer
>
> ----- Original Message -----
> From: "Len Conrad" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Wednesday, December 27, 2000 11:36 PM
> Subject: Re: [IMail Forum] iMail Server to AOL, part II
>
>
>
> >12:27 23:00 SMTP-(000006D8) rdeliver aol.com [EMAIL PROTECTED] (1)
>
> The preceding line is the key. Once Imail writes that to the log, it
> is as satisfied as it can be, based on what the other server has told
> Imail, that the msg has been delivered.
>
> If the recipient didn't get the msg, there's absolutely nothing you
> can do different since the above log shows Imail was told by the
> other mail server that all was ok.
>
> I've been seeing AOL symptoms like yours on other lists, so it
> appears it's AOL at fault.
>
> We can assume that the AOL servers accepting the mail from Internet
> are not the mailbox servers, but gateways that relay the mail to the
> mailbox servers (ditto for the servers that send out AOL mail, they
> are relay gateways, not mailbox servers). So I bet they've got some
> sporadic internal mail routing errors.
>
> My mind absolutely reels at the scale of a 20+ million account mail
system.
>
> Just tell your users it's AOL's fault and to re-send the lost
> msg's. And if one of them bitches, just show them a log snippet like
> you have above for their lost msg.
>
> Len
>
>
> http://BIND8NT.MEIway.com : Binary for ISC BIND 8.2.3 T9B for NT4 & W2K
> http://IMGate.MEIway.com : Build free, hi-perf, anti-spam mail gateways
>
>
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