Hi,
It has happened again - this time to me!
I received a message from a colleague which had the contents of another
message (jokes)
inserted at the beginning!
We have c. 700 mailboxes - this could well be happening regularly and I'm
not hearing about it.
I almost missed it myself - at first I thought my colleague was sending me
jokes along with some serious stuff;
This is extremely worrying. If my confidence goes in the system then
management will surely tell me it's time for bye-bye Imail.
I appreciate your pacifying analogies, but I don't think management would
accept them. I can't.
This problem has potentially serious consequences.
Support@ ipswitch haven't offered much comfort yet.
Potential customers are going to read, 'Hey, it sometimes mixes up your
messages with other people's - but don't worry, it doesn't happen much.'
I'd like to get this sorted out - I need an explanation and hopefully a
solution.
Thanks
Ronan
----- Original Message -----
From: "Scott Perry" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Friday, February 16, 2001 8:17 PM
Subject: Re: [IMail Forum] Mixed Messages
> > Unfortunately, this week the attached file was sent, but the
> > message body, which ought to have been blank, included (most of)
> > the text from a message sent by a different user to someone else
> > some minutes earlier.
>
> It sounds like a web messaging glitch. When the message was sent, web
messaging must have used the wrong file name (IE "IWM73.TMP" instead of
"IWM74.TMP"). I haven't heard of this happening before, but perhaps if both
E-mails were sent simultaneously, both may have seen that the last E-mail ID
was 72, and both used 73 for theirs. Just a guess.
>
> > Any ideas - especially anything I can say to management, as
> > unfortunately they were the recipients of the message and
> > its unintentional baggage.
>
> Management likely is well aware of the concept that E-mail (at least in
the U.S.) is usually treated along the same lines as a postcard: Normally
only the addressee sees it, but it is not secure, and somewhere along the
way someone can easily (and legally) read it. The analogy in your case
would be that someone in the mail accidentally dropped the postcard, someone
else found it, and put it up on a bulletin board for the unnamed recipient
to claim. Not a perfect analogy, but one that management might accept.
>
>
> --
> -Scott
>
> Declude: Anti-virus and Anti-spam solutions for IMail.
http://www.declude.com
> --
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
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>
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