Arthur,
A good delivery would normally show a couple of lines like:
04:10 09:32 SMTP-(000000CE) Trying list.ipswitch.com (0)
04:10 09:32 SMTP-(000000CE) Connect list.ipswitch.com [156.21.1.21:25] (1)
after a line like:
04:10 09:32 SMTP-(000000CE) processing C:\IMail\spool\Q0b55510.SMD
which yours are missing. This usually means that IMail did not get any DNS
info (or it got bad DNS info!), so it could not connect to the remote and
attempt the delivery.
The 10054 is a Winsock error and it says 'Connection reset by peer', which
means the remote disconnected. The log lines you show look like the IMonitor
program, checking the SMTP service. If you disable IMonitor or reconfigure
it so it is not monitoring the SMTP service and the lines go away, then we
know that is the source of the error. But the reason for the 10054 is not
clear as yet.
The log shows the domain, dundas.com, which I checked for valid DNS data and
it appears OK and there is at least one Mail server responding. So I would
have to say, the DNS that IMail is using, is not getting that domains data
correctly, or the DNS is just not working right. You can restart the DNS or
in IMail, change the IP of the DNS to a different one (your ISPs is a good
one to try) and if that DNS is working OK, you should see IMail send these
messages on the next try. If that is true, then you can be sure the problem
is DNS related.
One other method would be to enter into HOSTS, this line:
207.219.70.5 dundas.com
After the normal lines:
127.0.0.1 localhost
your_IP hostname (as found in TCPIP settings)
and maybe one more line, if IMail's OHN is different:
your_IP hostname_used_by_IMail
This will cause NT to skip the DNS lookup and just connect using IP in HOSTS
file.
While checking the remote, I thought it would be a good idea to check your
server and DNS. For DNS I find:
vpga.com.
nameserver = DNS1.vpga.com.
nameserver = NS1-AUTH.SPRINTLINK.NET.
nameserver = NS2-AUTH.SPRINTLINK.NET.
nameserver = NS3-AUTH.SPRINTLINK.NET.
63.165.177.157
10, mail.vpga.com.
mail.vpga.com.
63.165.177.10
But when I connect to IMail, it returns the hostname 'postoffice.vpga.com',
so I checked DNS for that name and its IP and got no record! Since the names
don't match and DNS has no IP for the name you are using, and I don't know
the 'real' (as found in your TCPIP settings) hostname, this may be the cause
of your troubles. If you find that IMail is using a hostname (on the primary
IP) that is different than that in the TCPIP settings, then a simple entry
in the HOSTS file (see above) will help! An A record for 'postoffice' is
also recommended!
Just for grins, I tried the dundas.com mail server and when I attempted to
relay a message to myself, it disconnected when I issued the DATA command.
This is highly unusual actions and response for a mail server. It said OK to
my RCPT TO: command (which it probably should not have, if it does not allow
relaying!). Very Strange! This is not what is happening to you (IMail logs
should have shown the connect, HELO, Mail From:, RCPT TO: lines if this
happened).
Daniel Donnelly
________________________________________________________
----- Original Message -----
From: "Arthur Donchey" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, April 11, 2001 11:20 AM
Subject: RE: [IMail Forum] Status=3
>
> I am not the best a reading the logs, but I am learning. It has been
only
> this one message with the problem. Here is a snippet of the logs.
>
> 20010410 063643 127.0.0.1 SMTPD (03E4007A) [63.165.177.10] connect
> 155.178.180.5 port 58349
> 20010410 063643 127.0.0.1 SMTPD (03E4007A) [155.178.180.5] HELO
> computer
> 20010410 063644 127.0.0.1 SMTPD (03E4007A) [155.178.180.5] MAIL
FROM:
> <[EMAIL PROTECTED]>
> 20010410 063644 127.0.0.1 SMTPD (03E4007A) [155.178.180.5] RCPT TO:
> <[EMAIL PROTECTED]>
> 20010410 063644 127.0.0.1 SMTPD (03E4007A) [155.178.180.5]
> D:\IMAIL\spool\De23c07a.SMD 2047
> 20010410 063644 127.0.0.1 SMTP (1468) processing
> D:\IMAIL\spool\Qe23c07a.SMD
> <sniped>
> 20010410 063819 127.0.0.1 SMTP (1468) requeuing
> D:\IMAIL\spool\Qe23c07a.SMP R0 T1
> 20010410 063819 127.0.0.1 SMTP (1468) finished
> D:\IMAIL\spool\Qe23c07a.SMP status=3
> <sniped>
> 20010410 064426 127.0.0.1 SMTPD (queue run) 1942 0 27
> 20010410 064427 127.0.0.1 SMTP (1180) D:\IMAIL\spool\Qe23c07a.SMP
> 20010410 064427 127.0.0.1 SMTP (1180) processing
> D:\IMAIL\spool\Qe23c07a.SMP
> <sniped>
> 20010410 064551 127.0.0.1 SMTPD (03EF007A) [0.0.0.0] connect
> 206.132.75.228 port 13109
> 20010410 064551 127.0.0.1 SMTPD (03EF007A) send error 10054
> 20010410 064551 127.0.0.1 SMTPD (03EF007A) send error 10054
> 20010410 064601 127.0.0.1 SMTP (1180) requeuing
> D:\IMAIL\spool\Qe23c07a.SMP R0 T2
> 20010410 064601 127.0.0.1 SMTP (1180) finished
> D:\IMAIL\spool\Qe23c07a.SMP status=3
> <sniped>
> 20010410 065239 127.0.0.1 SMTPD (03F7007A) [207.14.224.131] EHLO
> mail.vpga.com
> 20010410 065240 127.0.0.1 SMTP (1288) D:\IMAIL\spool\Qe23c07a.SMP
> <sniped>
>
> a lot of the same....
>
> I didn't notice the send error 10054 before, my bad. Looks to me that
the
> other server is timing out. Any other comments?
>
> Second question: Are there any tools that analyze the logs for errors
and
> other problems? I tried IMAnalyze. I also tried writing my own.
>
> Any help will be helpful.
>
> Arthur Donchey
>
> V.P.Griffen & Assoc. L.L.C.
> http://www.vpga.com
> [EMAIL PROTECTED]
>
> Skyline Internet Inc.
> http://www.skylineinternet.com
> [EMAIL PROTECTED]
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Daniel Donnelly
> Sent: Wednesday, April 11, 2001 10:10 AM
> To: [EMAIL PROTECTED]
> Subject: Re: [IMail Forum] Status=3
>
>
> Arthur,
>
> Status 3 ( in a line like: 04:10 09:17 SMTP-(0000008E) finished
> C:\IMail\spool\Q07ee2b8.SMD status=3) means the message was not delivered.
> If this happens enough times, the message should be returned to the sender
> with an error. What is that error? Does this happen to all messages or
only
> some? If all, then I would look for problems with DNS. If only some, or
just
> one or 2 domains, then the problem is likely to be the remote sites DNS.
>
> Include from the log, all the lines that have the same number in () for
the
> delivery attempt and we can probably tell you more.
>
> Daniel Donnelly
> ________________________________________________________
>
> ----- Original Message -----
> From: "Arthur Donchey" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Wednesday, April 11, 2001 9:29 AM
> Subject: [IMail Forum] Status=3
>
>
> >
> > Hello List,
> >
> > We have an email message that keeps getting a status=3 in the logs
until
> > finally it gets a status=2. I read the KB and understand what they
mean,
> > but there isn't anything else in the log telling me why it was "returned
> > with error". Debug is turned on. Any help will be helpful.
> >
> > Arthur Donchey
> >
> > V.P.Griffen & Assoc. L.L.C.
> > http://www.vpga.com
> > [EMAIL PROTECTED]
> >
> > Skyline Internet Inc.
> > http://www.skylineinternet.com
> > [EMAIL PROTECTED]
> >
> >
> > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > to be removed from this list.
> >
> > An Archive of this list is available at:
> > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> >
>
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
> An Archive of this list is available at:
> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
>
>
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
> An Archive of this list is available at:
> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
>
Please visit http://www.ipswitch.com/support/mailing-lists.html
to be removed from this list.
An Archive of this list is available at:
http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
