David & Dustin,
I had a long series of messages earlier this Spring on "invisible mail." I
described this as mail that arrives at the server, but is not downloaded by
IMAP to the users' client (usually Outlook Express). In our case, we were
running IMail 4.07, which is old. I upgraded to 6.06 with all the latest
patches, and haven't seen the problem since. However, while I was
investigating this problem, I received a lot of responses from other people
with the same (or very close) problem, and most of them were not running
such an old version of IMail. So it's possible that you have the same
problem; you can see my earlier messages by searching on "invisible" in the
archives.
Unfortunately, I have never seen Ipswitch acknowledge this problem. Either
they view it as unimportant, or they want to avoid legal liability issues by
pretending ignorance. Either way, they have been ZERO help in resolving
this.
Let me know if I can be of any further help.
Ben Bednarz
----- Original Message -----
From: "David Galloway" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Friday, May 18, 2001 2:33 PM
Subject: RE: [IMail Forum] Mail is there....but it isn't
> I have that IMAP ghost message problem.
> I dont have a solution for it - and would be interested in hearing one
also.
> If web messaging wasn't enabled - would that user ever know at all that
they
> have that message?
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Dustin Krysak
> Sent: Friday, May 18, 2001 12:10 PM
> To: Imail List
> Subject: [IMail Forum] Mail is there....but it isn't
>
>
>
> Hi there... Has anyone had the issue where an IMAP user downloads all the
> mail... And Outlook says there is a new message - yet when you go to the
> folder, there is no message? Then if you logon to web messaging, you can
> read the message? This is a really annoying glitch... Does anyone know how
> to resolve this?
>
> Thanks in advance.
>
> Dustin
>
>
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