Thanks for the reply Ladybug,
Being a software engineer, I am aware of the process of elimination and I
try my best to rule out all possibilities before I ask for help.
In saying that, this error is not a client side issue. It is definitely
server related and all the possibilities you mentioned have been ruled out.
This error occurs from any client and/or machine that tries to view WebMail.
To clarify, when viewing the source, there are definately NO spaces or
Carriage returns between the aliases when looking at the TEXTAREA tag.
As an example, the Aliases listed in the IMail Administrator would looke
like...
alias1
alias2
alias3
When viewed in WebMail, with it all pushed together, the resulting TEXTAREA
tag looks like this...
<textarea rows="6" cols="60"
name="destination">alias1alias2alias3</textarea>
Font would have nothing to do with it, you can't specify font type within a
TEXTAREA anyway, unless you were using CSS, which this page isn't.
Now that I have eliminated what it isn't, I still ask has anyone else seen
this problem at all?
Thanks again for your suggestions.
Brandon.
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Ladybug
Sent: Wednesday, 4 July 2001 12:03 AM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] Aliases "Mashed Together" in WebMail
The first thing to check with any display issue is to test on
anothercomputer.
Try another browser (using Netscape then test with IE). Check the text size
in the browser. Make the text larger or smaller.
Look at the source for the page (in IE VIEW/SOURCE) and see what fonts it is
looking for) If you don't have those fonts installed windows will choose for
you and may choose something unplesant.
If you have a large screen with high resolution try a lower resolution 800 x
600).
The key to troubleshooting is to eliminate the things that it isn't. Once
you know what it isn't then you have a better chance of understanding what
the problem really is.
----- Original Message -----
From: "Brandon Kenna" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Tuesday, July 03, 2001 3:10 AM
Subject: [IMail Forum] Aliases "Mashed Together" in WebMail
> Hi All,
>
> I'm currently still evaluating Imail v6.06 and I have slight problem.
>
> When viewing aliases for user accounts via the WebMail, if a user has more
> than one alias, these aliases are hard up against one another. So if this
> was to be saved, the aliases viewed through the Imail Administrator now
> become hard up against each other. (They look fine in Imail Admin up to
the
> point where the aliases are saved in through WebMail).
>
> Now I know that if I come across this in WebMail, I'll have to put a space
> between them, but I can see some clients hitting the save button and
> trashing their aliases.
>
> My thoughts are that it's a rendering problem with either one of the Web
> Templates or maybe some corruption of the EXE that handles the CGI
interface
> for WebMail. I can say that neither Templates or EXE have been modified.
>
> Has anyone else ever experienced this and more importantly, if so, is
there
> a fix for this problem?
>
> Thanks,
>
>
> Brandon Kenna
>
>
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>
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>
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