While we're one the F-Prot thread. I sent a support email 2 days ago and
haven't heard anything. Would anyone happen to know how to disable the
on-access scanner so that it must be re-enabled manually. Everytime I
log-off my Terminal Services session and log back on it has restarted and
mucked everything up. I have to disconnect from TS and leave my session
active to keep the on-access scanner shut down.
Thanks
David
----- Original Message -----
From: "Jerry Murdock" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, August 02, 2001 1:48 AM
Subject: Re: [IMail Forum] F-Prot, Declude and Scott
> ----- Original Message -----
> From: "andyb@thumpernet" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Thursday, August 02, 2001 12:18 AM
> Subject: [IMail Forum] F-Prot, Declude and Scott
>
>
> > Took the plunge and installed Declude and F-Prot. Had some problems,
> > but it turned out to be F-Prot problems. Here is what I learned from
> > the experience...
> >
> > 1) Might just as well download the DOS version of F-Prot (for free) as
the
> > there are multiple issues with using the Windows version (license is
> > $40/yr).
>
> It's not free(just nearly so). For commercial use it is $20 (for up to 20
> PCs).
>
> > 2) Don't use the windows on-access scanner..it interferes with the
on-demand
> (DOS) scanner
> > then declude won't work correctly.
>
> This has been discussed pretty extensively, but I don't know how well the
> Declude docs cover it.
>
> > 3) I'm still waiting for F-Prot to send me a registration code so I can
> > get the updates for my Windows F-Prot so that the virus definitions can
> > be updated (this applies to manual and automatic updates) I had to
> > download the FREE DOS version to get the updates definition files... and
> > uninstall the Windows scanner, as there is no way to just disable it
> > (and keep it from being loaded at startup) that I could find...I don't
> > like the windows version. I shoulda just left NAV on my server for that
> > kind of virus protection.00
>
> Dump FP-Win auto update and take a few minutes to write an FTP script to
> schedule as part of your nightly maintenance(be sure to handle the .pif
file).
> No need to have an extra process running. The FP-Win update seems OK, but
I
> generally get updated faster with my script.
>
> The FP-Win NT/2000 support is still new. I have a couple of machines
using it
> without problems, but I don't do on-access AV on my secure servers.
>
> > 4) F-Prot tech support is totally non-existant. I sent them emails 2
> > days ago and have not heard from them yet....really pitiful, they didn't
> > seem to mind taking my $40 but can't answer any email.
>
> They will get there. The response is slow, but I have had several
> "discussions" and the quality was good, if not the speed. Keep in mind
the
> time difference.
>
> Remember Frisk is selling F-Prot for $1/PC (or less) for the DOS version
and
> $2/PC (or less) for the Win version. The $20/$40 figures commonly
quoted
> are for the minimum license of 20 PCs. At those prices something has to
give
> and "speedy" support is it.
>
> For "full-service" support purchase through F-Secure or CommandAV(and pay
the
> price).
>
> Norton and McAfee have faster support(questionable), but I have never had
a
> useful exchange without insisting an issue be escalated.
>
> Frisk develops a very solid engine. I use three scan engines with
Declude,
> with F-Prot being the first in line. So far nothing has fallen through
for
> the others to catch. I am using F-Prot in several other batch processes
as
> well with good results.
>
> > 5) Don't do any testing with Imail's web messaging. The emails are
> > delivered internally somehow, so Declude never gets a chance to
> > intercept them to be checked.
>
> This and TNEF support are the two holes in Declude I wish Scott would
plug. I
> wrote an iMail1.exe wrapper to take care of the web mail issues and a
wedge
> for TNEF support, but I'd rather have it "in the box."
>
> Still, it's hard to gripe too much. Declude works as well or better than
any
> other AV product in this regard.
>
> > 6) With Declude people helping me, this never would have gotten done.
> > The $495 I paid Declude is a great value considering the excellent tech
> > support I got getting F-Prot to work, the reporting setup, Declude
> > configured properly and tested, etc.
> >
> Agreed. Declude and Scott are great.
>
> Jerry
>
>
>
>
>
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>
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