Scott does stand by his 30 day money back guarantee. We bought the lite version of
the anti-spam software (smart getting rid of that version) and decided it wouldn't
work and did not have the cash on hand for the more robust versions.
Scott refunded the charge in the same period as the charge was placed. No questions,
no problems and lots of helpful advice. I am actually purchasing the standard version
in the next hour or so.
Chet
---------- Original Message ----------------------------------
From: "Jeff Reinhardt" <[EMAIL PROTECTED]>
Reply-To: [EMAIL PROTECTED]
Date: Fri, 31 Aug 2001 11:17:34 -0400
>There is but one small flaw to your logic. We do not go by what others use
>exclusively because our setup and hardware is different as most are. The
>fact
>is that we are going to be trying at least 4 or 5 different products and
>will not
>be buying each on a money back guarantee. That is just too much cash out
>and as you ALL know in the hosting/ISP business, cash flow is a very large
>factor in most cases.
>
>As I have stated, Declude would most likely be a very good solution and for
>those of you out there with the capital to just buy something on the hope
>that
>it is right for your implementation, how about sending some $$ this way?
>and for those of you who don't, you know exactly what I am saying.
>
>Scott, I would be interested in a trial version if one becomes available,
>if not
>and there is no way to get Declude installed for testing, thank you anyway.
>
>Jeff Reinhardt
>XFire Software & XFire Web
>________________________
>http://www.xfireweb.com
>[EMAIL PROTECTED]
>
>
>----- Original Message -----
>From: "andyb@thumpernet" <[EMAIL PROTECTED]>
>To: <[EMAIL PROTECTED]>
>Sent: Thursday, August 30, 2001 10:56 PM
>Subject: Re[2]: [IMail Forum] declude setup
>
>
>> That is one way to think about....it's gotta work or we won't fork out
>> any money.
>>
>> Kinda like, hey, I want to drive that new car for 30 days before we pay
>> for it.
>>
>> I see where you are coming from, and I feel the same way about software
>> if I've never heard anything about it before.
>>
>> But declude virus is *different*.
>>
>> And not just because I say so, but because everybody on this list that
>> uses it says so. I went on the say so of lots of ISP kinda people that
>> depend on making good decisions to stay in business. After 15 years in
>> the business...7 years as an ISP...you get a feel after a while.
>>
>> So, that's why I'm on this list...cause if there is gonna be a problem I
>> want someone else to find it first.
>>
>> Still using 6.06 btw, with no problems....7.xx ain't there yet as far as
>> I can see. Get declude and use someone else's web templates.
>>
>> Summed it all up in the last sentence, months of watching the list....
>>
>> Thanks, andyb
>> [EMAIL PROTECTED]
>>
>> Thursday, August 30, 2001, 10:35:14 PM, you wrote:
>>
>> >>Or, feel free to wait until we *do* start offering a trial version.
>>
>> TBD> For some of us that's the only option. Management never uses anything
>harder
>> TBD> then Hallmark Create-A-Card software (Now with 83% more clip art!!!).
>> TBD> Software without a trial period is very foreign to them.
>>
>> TBD> Plus, it's much easier to get approval to install (free) trial
>software, and
>> TBD> then 30 days later get approval to purchase already running, already
>> TBD> working, already proven software - then it is to get purchase
>approval from
>> TBD> the start.
>>
>> TBD> ~Brad
>>
>> TBD> -----Original Message-----
>> TBD> From: [EMAIL PROTECTED]
>> TBD> [mailto:[EMAIL PROTECTED]]On Behalf Of R. Scott
>Perry
>> TBD> Sent: Thursday, August 30, 2001 4:06 PM
>> TBD> To: [EMAIL PROTECTED]
>> TBD> Subject: Re: [IMail Forum] declude setup
>>
>>
>>
>> >>When is declude going to get a demo or trial version out there for us
>> TBD> users?
>>
>> TBD> That still hasn't been decided. We often get close to coming out
>with a
>> TBD> trial version, but just haven't gotten around to it yet.
>>
>> >>Money back guarantees are good and all, but I would rather not put money
>> >>out on something and then have to return it, that is what trial
>versions
>> TBD> and
>> >>demos are for.
>>
>> TBD> In that case, the question becomes "Do you think the software is very
>> TBD> likely to do what you want it to?". If so, you don't have much to
>lose (in
>> TBD> the off chance that it doesn't do what you want it to do, you ask for
>a
>> TBD> refund).
>>
>> TBD> If you aren't sure, feel free to ask us questions, or if you want an
>> TBD> unbiased opinion, you can ask our customers on our mailing lists
>(send an
>> TBD> E-mail to [EMAIL PROTECTED] with "subscribe declude.virus Your
>Name" or
>> TBD> "subscribe declude.junkmail Your Name").
>>
>> TBD> Or, feel free to wait until we *do* start offering a trial version.
>>
>> TBD> -Scott
>> TBD> ---
>> TBD> Declude: Anti-virus, Anti-spam and Anti-hijacking solutions for
>> TBD> IMail. http://www.declude.com
>>
>>
>>
>> TBD> Please visit http://www.ipswitch.com/support/mailing-lists.html
>> TBD> to be removed from this list.
>>
>> TBD> An Archive of this list is available at:
>> TBD> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
>>
>>
>> TBD> Please visit http://www.ipswitch.com/support/mailing-lists.html
>> TBD> to be removed from this list.
>>
>> TBD> An Archive of this list is available at:
>> TBD> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
>>
>>
>> Please visit http://www.ipswitch.com/support/mailing-lists.html
>> to be removed from this list.
>>
>> An Archive of this list is available at:
>> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
>>
>
>
>Please visit http://www.ipswitch.com/support/mailing-lists.html
>to be removed from this list.
>
>An Archive of this list is available at:
>http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
>
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