As someone that is becoming increasingly dissatisfied with IPSwitch's technical support of their products and the numerous problems with their products that they, for some reason, expect their users to find and troubleshoot for them, I will be getting off of the iMail platform.
Everyone bashes Microsoft for their buggy software and gives them a hard time because "they expect the users to be their beta testers", but nobody has said one word to IPSwitch about this. I have already moved one of my high volume sites over to qmail running under Red Hat Linux. Next week I will be moving my personal site, then my low volume sites. The reason for me doing it in the reverse order is that the high volume site does not need a web interface and my low volume ones do. I already have the packages picked out and am beta testing them as I write this. After I am done, I will be writing a quick and dirty "how to" document on how to set up a web enabled qmail mail server from scratch. I chose qmail because it is a very robust package that has see ALOT of use in VERY high traffic situations. Hotmail was originally ran on qmail, amy may still be. Critical Path uses qmail. Qwest uses qmail. Those are just a few of the high volume mail sites that use it. My document won't help you troubleshoot problems, but it will help you to get away from this very flawed mail platform. The BEST part of all of this is that I set up my high volume mail server for JUST the cost of the hardware. The rest was all free, as in beer, software. AND, I did it (without the web interfaces), in about an hour. Most of that time was spent waiting for things to compile and downloading the apropriate packages. When a new version of qmail comes out, the author doesn't drop support for the previous version like IPSwitch does. I realize that this e-mail may appear to be flame-bait and may receive aa large percentage of flamers. That is not my intent. My intent is to show that there ARE other relatively simple mail solutions and that iMail isn't the only game in town and that IPSwitch REALLY needs to get their act together if they want to be competative and keep market share in the cut throat software business. Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
