Need more of the log. It looks like the receiving mail server does not support (initialized by the EHLO) command. IMail should then issue the HELO command to continue.
Eric S ----- Original Message ----- From: "Chris Bone" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Thursday, December 06, 2001 9:15 AM Subject: [IMail Forum] HELP - Cannot forward messages from KWM/IMail7 to another email address I am using IMail 7 and KWM SQL SVR 2000 Users forwarding messages from KWM to another account are telling me that the message does not go through The receiving email server is reporting a 500 error It does not report the error when a NEW (non-forwarded) message is sent Is the problem with KWM or with the receiving email system or with DNS? thanks! Here is the log for the forward: 12:06 08:36 SMTP-(000001E0) processing C:\IMail\spool\Q5b5f463.GSC 12:06 08:36 SMTP-(000001E0) [E] Send direct is disabled and no gateway is specified! 12:06 08:36 SMTP-(000001E0) sender <[EMAIL PROTECTED]> 12:06 08:36 SMTP-(000001E0) recip is <[EMAIL PROTECTED]> 12:06 08:36 SMTP-(000001E0) [x] looking up CHARTWAY.COM in HOSTS and MX 12:06 08:36 SMTP-(000001E0) [x] looking up CHARTWAY.COM in HOSTS and MX 12:06 08:36 SMTP-(000001E0) recip is <LUV_U_2X-Sent> 12:06 08:36 SMTP-(000001E0) local user [EMAIL PROTECTED] 12:06 08:36 SMTP-(000001E0) closed C:\IMail\spool\_5b5f463.~SC - 1 12:06 08:36 SMTP-(000001E0) [x] email.chartway.com ldelivery LUV_U_2X (Sent) from <[EMAIL PROTECTED]> 12:06 08:36 SMTP-(000001E0) ldeliver email.chartway.com LUV_U_2X-Sent (1) [EMAIL PROTECTED] 491 12:06 08:36 SMTP-(000001E0) R<[EMAIL PROTECTED]> - 1 12:06 08:36 SMTP-(000001E0) [x] doing direct send CHARTWAY.COM 12:06 08:36 SMTP-(000001E0) Trying CHARTWAY.COM (0) 12:06 08:36 SMTP-(000001E0) [x] delivery to host CHARTWAY.COM 12:06 08:36 SMTP-(000001E0) Connect CHARTWAY.COM [216.54.53.46:25] (1) 12:06 08:36 SMTP-(000001E0) 220 srv-gwia.chartway.com GroupWise Internet Agent 5.5.4.1 Ready (C)1993, 1999 Novell, Inc. 12:06 08:36 SMTP-(000001E0) >EHLO email.chartway.com 12:06 08:36 SMTP-(000001E0) 500 Syntax error Here is the log for a new email (NON forwarded) 12:06 08:36 SMTP-(000001E0) >HELO email.chartway.com 12:06 08:36 SMTP-(000001E0) 250 srv-gwia.chartway.com Ok 12:06 08:36 SMTP-(000001E0) >MAIL FROM:<[EMAIL PROTECTED]> 12:06 08:36 SMTP-(000001E0) 250 Ok 12:06 08:36 SMTP-(000001E0) >RCPT To:<[EMAIL PROTECTED]> 12:06 08:36 SMTP-(000001E0) 250 Ok 12:06 08:36 SMTP-(000001E0) >DATA 12:06 08:36 SMTP-(000001E0) 354 Enter mail, end with "." on a line by itself 12:06 08:36 SMTP-(000001E0) >. 12:06 08:36 SMTP-(000001E0) 250 Ok 12:06 08:36 SMTP-(000001E0) rdeliver CHARTWAY.COM [EMAIL PROTECTED] (1) [EMAIL PROTECTED] 491 12:06 08:36 SMTP-(000001E0) >QUIT Chris Bone Web Engineer Chartway Federal Credit Union http://www.chartway.com Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
