We've been running iMail for 15 months now. I've never signed up for this list before but I need to know if we are the only iMail customers that are very unhappy with how unstable iMail is. We were all excited when we switched to iMail v7.05 from 6.05 because we thought it would stop crashing on us but NO! It's even worse. If a product died on me twice a month I would call that unstable but when it dies repeatedly and 10 to 15 times a day it is a faulty product. After many phone calls to iMail phone support over several months they say they can't solve the problem, have no idea and all they can do is refund our money. We wrote a program that catches iMail in the act of dying, stops it and re-starts the service but that's no solution and the turn-around time is about 4 minutes to do that. We are loosing customers by the thousands have spent countless hours trying to solve the problem and must find another solution. So...does anybody else have this problem because iMail says nobody else does?
Signed one VERY frusterated customer. _________________________________________________________________ Get your FREE download of MSN Explorer at http://explorer.msn.com/intl.asp. Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
