This is a known problem with IMail V5 and 6.   The problem was corrected
around 7.02 or 7.04 , so you'll need to upgrade to the latest version for a
fix.

----- Original Message -----
From: "Chuck Schick" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Tuesday, January 29, 2002 10:56 PM
Subject: [IMail Forum] SMTP authentication problems


> This another desperate attempt on my part to see if anyone has any ideas
on this issue.  We started doing relay for addresses and SMTP authentication
several months ago.  In the last month we are having increasing problems
with SMTP authentication "sticking"  users will be locked out from
authenticating.  There clients will just keep giving them a request for
password.  After awhile it will go away or if we catch it, we stop and
restart the smtp process and it clears it up.  It appears that the smtp
authenication processes get used up and all of a sudden it sticks.  Stopping
and restarting the SMTP process seems to clear all of the stuck
authentications and off it goes for a few hours when it happens again.
>
> There is nothing in the event log or the application log that points to
the problem.  The Imail log shows nothing.
>
> This particular server is Imail 5.0x on an NT4 box with 2 450 MHZ
processors and 512MB of ram.  Authenication is performed off of a MS SQL 6.5
Database.  Load on the CPU is low(5-10%).  What is most baffling is that the
Imail system has been very stable for several years and now this starts
although SMTP authentication is a recent addition to the server.
>
> Has anyone seen similar problems?
>
> Does version 7.05 have any of these problems?
>
> Any help will be greatly appreciated.
>
> Chuck Schick
> Warp 8, Inc.
>
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>
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