Hi,

I' running Imail Server 6.06 on Windows 2000 Server. About every other week 
or so, the mail queue gets very large.  Hundrends mails sitting there, and 
could not move.  I can send it one by one and I can move the queue files out 
to other folders, then move them back, the mails sent OK then.  Yes, I had 
to restart the IMail SMTP service to make it back to normal.

I've used the Knowledge Base to find the solution for my problem.  I found 
it addressing the problem fixing.  However, the problem happened again and 
again every once a while (about every several weeks).  I have to manually 
clear it up.  Is there any fix that can avoid any message to stuck the 
queue?  When I resend them manually, every message was delivered OK.  So I 
cannot find any single message caused the stucking.

Please let me know any better fix exists for this problem.  I'm running 
V6.06 now.

Thanks.

Charlie Li
[EMAIL PROTECTED]

Knowledge Base Answer:
http://support.ipswitch.com/kb/IM-19990730-DM01.htm
4) A specific corrupt message file may be tying up all the sending 
processes. You can determine whether this is the problem by moving all the 
files out of the queue. Create a save directory (\imail\spool\save) below 
the spool directory. (The spool directory is the queue.)
Move the contents of the spool directory to the save directory.
See if IMail can now send a message. If mail can now be sent you can then 
move any current message files (newer than four or five days) back into 
spool to be sent. (And you may find the problem file by this method.)
Any file in the spool directory that is older than four or five days may be 
safely deleted.



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