Check the archives for my post of Jan 25 under the subject "iMail is
extremely unstable".  Seems that Imail is very stable under low/medium loads
however when the load gets heavy Imail starts freaking.

David

----- Original Message -----
From: "Chris Bone" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]>
Sent: Tuesday, February 05, 2002 11:43 AM
Subject: Re: [IMail Forum] [imail] IWEBMSG HANGS


I was working with Ron/Humankind on this - he was VERY helpful

We determined that the server was just overloaded and the extra overhead of
the Killer Templates was pushing it over the edge

The templates use DHTML and lots of graphics.

Ron suggested moving all the services OFF the IMail machine - such as
serving all the KWM graphics from a different server

I did not have the resources to do this

My system has been rock solid for days and days when I used to get hourly
crashes

My users hate the stock templates though!!!



Chris Bone
Web Engineer
Chartway Federal Credit Union
http://www.chartway.com


>>> [EMAIL PROTECTED] 02/05/02 11:18AM >>>
I was reading the Imail forum and a couple of postings claim that Imail is
not the problem with the IWEBMSG service hanging but that the KillerWebMail
templates are causing the problem.  When they removed the templates the
service runs rock solid.

Does anyone know if HumanKind has done any looking into this?  If it's their
templates that cause the problem, I think they certainly should be looking
into the problem.  There are a lot of organizations having this same problem
and everyone seems to be blaming IPswitch.  My 2 cents on the subject.

I have the same problem, but recently setup Enterprise Monitor which
monitors the service and restart it when it hangs.  It's better than
recycling the service 4 times a day.




Respectfully,


Scott D Wilson EOC (Ret)
NCF Enterprise Webmaster
[EMAIL PROTECTED]
Comm:805.982.3601
Mobile: 805.312.1864
Fax: 805.982.2659
DSN: 551





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