> Was that the case in HF1?  If not, how can I roll back to HF1.  I can't
> live with a 12 minute timeout due to the way we use Imail in a Customer
> Call center.  Can I get a request for some kind of control over the
> timeout in future versions/releases?

Our Killer templates have a configurable timeout, made possible by the
frameset design and a hidden, auto-refreshing frame that keeps the session
fresh every X minutes, until Y minutes of inactivity. There is *nothing*
more annoying to your users than spending 30 minutes composing the perfect
long email, hitting Send, and losing the message.

Ron Hornbaker

 - http://humankindsystems.com - 2,581 admins can't be wrong
 - http://AnswerTrack.com - eCRM email tracking & routing
 - http://KillerWebMail.com - the name says it all
 - 1-888-952-4888 or [EMAIL PROTECTED]




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