Ben, have you tried the suggestions in this KB article to fix your problem? I have the same type setup as you and don't have a problem at all because I have taken out all references to the "private ip" in the imail registry.
IMail - Error: Stack Connect Fail or, MX Connect Fail http://support.ipswitch.com/kb/IM-19981110-DD02.htm Steven > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED]]On Behalf Of Ben Holston > Sent: Wednesday, April 10, 2002 10:33 PM > To: [EMAIL PROTECTED] > Subject: RE: [IMail Forum] "MX fail to connect" in IMail 6.04 > > > This wont make you feel any better :/ but, I have the same problem. By > chance do you have two network cards in your server? If so does one have > a internal(Privet IP) and the other your Real IP's? That is how mine is > set up and have the same problem reboot the server and BOOM works for > awhile again and after may be a day or two we are back to the same > question. I am also running win2k Server with all the patches. I am also > running 7.06(Also had the Problem with 6.X) Hrm. If nothing else Any one > else have an Idea. The reason we have the second NIC is because our > User base is in SQL. To be kina safe it is on a internal lan. > Thanks for any help > > Ben H. > Network Admin(Happy Guy with Stupid Problems) > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED]] On Behalf Of Len Conrad > Sent: Wednesday, April 10, 2002 5:14 PM > To: [EMAIL PROTECTED] > Subject: Re: [IMail Forum] "MX fail to connect" in IMail 6.04 > > > > >We recently moved our servers to a new data center. IMail can receive > >messages, but now it does not send out messages. In the SMTP logs, for > > >every outbound message, we see error messages like: > > > >Trying delphiplanet.com (0) > >MX connect fail "66.34.234.34" > > on the imail box, can you > > telnet 66.34.234.34 25 > > it works for me: > > # telnet 66.34.234.34 25 > Trying 66.34.234.34... > Connected to 66.34.234.34. > Escape character is '^]'. > 220 mail1.wise-advice.com ESMTP Server (Microsoft Exchange Internet Mail > > Service 5.5.2653. > 13) ready > quit > 221 closing connection > Connection closed by foreign host. > > >I tried using the knowledge base, but nothing suggested there seems to > >help. DNS appears to be set up correctly (in the errors above, you can > > >see that delphiplanet.com is resolved to its IP address), but I tried > >using both a single and multiple DNS addresses in the SMTP > >configuration. I can also ping outside addresses from the server. > There > >is no firewall in place. I used the "lookup" utility to view the DNS > >server information, which appears to be correct. > >I also tried contacting IMail customer support. Daniel W. there > replied > >with the following "helpful" message: "An MX connect fail is caused if > the > >mail server connects to another mailservers (MX) Mail eXchanger record > and > >fails if it does in fact fail IMail will move to the next MX in the > >list". Obviously no help at all. > > > >It's not clear to me exactly what causes the "MX connect fail" > >messages. > > smtp is tcp, and Imail SMTP sending process must open a tcp session with > > the recipient's MX on port 25. if it can't, "MX connect fail" > > > Is there a way to turn on more verbose messages? > > you could try checking "debug" box for SMTP. > > can you tracert from Imail to the MX? > > firewall? > > Len > > > Please visit http://www.ipswitch.com/support/mailing-lists.html > to be removed from this list. > > An Archive of this list is available at: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > Please visit the Knowledge Base for answers to frequently asked > questions: http://www.ipswitch.com/support/IMail/ > > > > > Please visit http://www.ipswitch.com/support/mailing-lists.html > to be removed from this list. > > An Archive of this list is available at: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > Please visit the Knowledge Base for answers to frequently asked > questions: http://www.ipswitch.com/support/IMail/ > Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
