I'm having the very same issue... that's why i was trying to use an external database for the user loggins, etc.. in hopes that it would vanish.
Rick -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Lance Julander Sent: Friday, April 12, 2002 11:16 AM - MGMT.TV To: [EMAIL PROTECTED] Subject: [IMail Forum] Web messaging error: Page cannot be displayed Hi, We've been using Imail for many, many years with little problem. Recently, we've had more than our share of grief. Our current situation is that we're running Imail 6.06 (patched) on a Win2k pro box. We actually have two servers with this setup. We tried moving up to Imail v7, but our mailboxes started corrupting, so we backed down to 6.06. What's happening is that when people use web messaging, often the web page will not display. Instead, an error comes up saying the page cannot be found. This seems to happen randomly. Sometimes this happens at the main web messaging login page, sometimes it happens when they click the "next page" or "previous page" button. Most often, it happens when they try to delete mail. Usually when this happens, the customer cannot click the refresh button or back button and return to their proocess. Usually, at best, the customer has to login again in order to continue. Regardless, it's happening frequently enough that our customers are beyond frustration. The problem seems to materialize more often for dial-up customers than for people on our LAN (it's hard for us to reproduce on our machines, but happens a lot of some of our dial-up customers' computers). Everything else in Imail seems to work fine (i.e. it's seems to be isolated to web messaging). The odd thing is that it's reproducible on both Imail boxes we use. Just for the heck of it, we got an email account at one of our competitors that happens to be running the same version of Imail on a Win2k pro box. We were able to reproduce the same errors. So, it's not just on our boxes. We've tried reinstalling Imail without the patches, with the patches... One of our SysAdmins has tried installing Imail on 3 different boxes we have and the problem is still occurring. FINALLY, one of the SysAdmins installed 6.06 on an NT4 box and the problem vanished. We don't want to downgrade our Imail boxes to NT4, but we have to solve this problem soon. Has anybody else experienced this? We've been able to reproduce it on at least 5 of our boxes and on one of our competitor's boxes, so I don't think the problem is isolated to us. We'd like to keep Imail running on Win2k if at all possible. We'd just go ahead and upgrade to v7 of Imail hoping the problem might be fixed, but we've tried that twice (once when v7 came out and again when the first HF came out) and both times (on both boxes) it started fine but it began corrupting users' mailboxes within a few hours. This happened on both of our servers. Any suggestions would be most welcome. Thanks, Lance -- -------------------------------------------------------- Lance Julander Internet Division Project Manager UNICOM lance(at)uci.net - 541-388-8711 Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
