Our CEO received this from someone after our automatic notification informed
him that he was infected and sent us a virus:

"I wanted to thank you and compliment your IT people.  The other day we got
that "Goner" virus in my machine.  Even though I scanned the file my
anti-virus didn't detect it because it was so new.  When it started sending
itself to all my email addresses you were second.  Your email server fired
back an email to us telling us we just sent an email with a virus attached.
We immediately disconnected my machine from the network and shut it down.
We went to our mail server and found only six emails with the virus went
out.  I went home and sent those six email addresses a warning.  After we
got the vaccine from the internet and cleaned my machine we found 574 more
emails in my out box that would have gone out in a minute if it were not for
your systems rapid response.  That would have caused major headaches for a
lot of people.  As if we don't have enough to worry about!  Thanks again."

That's enough to justify it for me.

-b

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Steven Driscoll
Sent: Friday, April 19, 2002 8:49 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] Virus Stuff!


The company doesn't care if I ask a questions.  Getting feedback from others
doing the same thing or having the same issues is what these lists are all
about.  I am looking for feedback relating to setting up a policy of notify
or not to notify.  I want to hear what others are doing before I set up a
policy going forward.  I have been sending notifications but I want to
review the practice to see if it has any real value.  That is why I asked
the question here.  If others of you find no value or if everyone has the
same idea to notify then I would like to weigh that factor in my decision.

On another note.  I like the Declude spam filter.  It has cut down the
amount of spam by about 60-70%  It takes a bit to work out the level of
protection you want, it also takes time to white list those who do not have
their servers set up properly,  but I think it is good product.

As Always I Remain...

Steve D

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Don Schreiner
Sent: Friday, April 19, 2002 7:31 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] Virus Stuff!


We use Declude AV which sends automated notifications to sender (or
optionally recipients too) warning them about infected e-mails. Our
customers love it and are most appreciative of the notifications. Almost
too funny you are an IP Switch employee. I am sure the IMail AV
department over there is going to love your post/inquiry! I always
wondered why IPSwitch did not work a deal with Declude?  It's a
fantastic and more affordably priced product for most on this list. At
the same time IMail server is great too! Well... 6.06 is anyway, as I
waiting for version 7.** stabilization. Give Declude AV a whirl and I am
sure you will agree. Also, what a great testimony to Declude Junk Mail
if IPSwitch is using!

-Don S.

> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:IMail_Forum-
> [EMAIL PROTECTED]] On Behalf Of Steven Driscoll
> Sent: Friday, April 19, 2002 6:52 AM
> To: [EMAIL PROTECTED]
> Subject: [IMail Forum] Virus Stuff!
>
> Good Morning all....
>
> First off...I'm new to the list.  I'm Steve Driscoll the IT Manager at
> Ipswitch.  I have been lurking for the past few months.  I've been
with
> Ipswitch since August of last year.
>
> This daily battle of the virus is taking more and more of my time.  I
see
> numbers like 50 here and 25 there.  I have to tell you I am getting
hit at
> the rate of 1000+ per day.  I had over 2000 W32.Klez.H@mm yesterday
and
> when
> I started up my mail this morning there were 960 overnight.  With all
that
> said....
>
> Is anyone following up on these things?  I mean has anyone written a
> script
> that sends a warning back to the sender and lets them know they have
the
> virus?  Or do we simply delete the warnings and go on from there.  I
> wonder
> if it would do any good?
>
> FYI...I am running ImailAV (bet you couldn't have guessed that), and
> Declude
> for SPAM.
>
> Steve Driscoll
> Manager of Information Technology
> Ipswitch, Inc.
>
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
> An Archive of this list is available at:
> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
>
> Please visit the Knowledge Base for answers to frequently asked
> questions:  http://www.ipswitch.com/support/IMail/
> ----------
> [This e-mail scanned by CompBiz for Viruses. http://www.CompBiz.Net]



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An Archive of this list is available at:
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Please visit http://www.ipswitch.com/support/mailing-lists.html
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An Archive of this list is available at:
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Please visit the Knowledge Base for answers to frequently asked
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Please visit http://www.ipswitch.com/support/mailing-lists.html 
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An Archive of this list is available at:
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