This is going a little far a field, but what would people think about a law
enforcing what we expect any way?  I imagine something along the lines of
"If a software package is sold with a list of published/advertised features,
those features must work or fixes must be provided." (Of course, you would
only want this to apply to large market products and not custom or niche
market apps.)  Require working software?  What a thought...

Ben
BC Web

----- Original Message -----
From: "Roger Heath" <[EMAIL PROTECTED]>
To: "Tom" <[EMAIL PROTECTED]>
Sent: Wednesday, May 08, 2002 7:11 PM
Subject: Re[2]: [IMail Forum] IMail 7.1 upgrade costs: pragmatic reality


> Reply to: Tom
>       Re: [IMail Forum] IMail 7.1 upgrade costs: pragmatic reality on
Wednesday 7:11:14 PM
>
> If  we  are getting truly pragmatic, my impression is the same as
> earlier  upgrades.  There  are things I do not really need or are
> already available for some time in Declude.
>
> The  fact  is  that no company should charge for bug fixes if the
> features were promised in an originally purchased version and not
> delivered.  It  is  also  generally  unwise marketing to charge a
> fortune  for  something  that  is available from an add-on at far
> less cost.
>
> When I read the general features added to 7.1 I kinda shrugged my
> shoulders and said to my self, 'Gee, I already have that and more
> in  Declude  products  at  far  less cost.'.. or so it seems. The
> features  7.1  mostly  premised  the  prepurchase  of  an  overly
> expensive   antivirus  solution  with  proportionally  much  less
> features.  As far as 128bit SSL, none of our users have asked for
> SSL  at  all.  So if I were being really pragmatic about my Imail
> upgrades relative to 7.1, I'd just purchase Declude... unless SSL
> was a big issue.
>
> --
> Roger Heath
>
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