>Hi all. I have a customer who tries to send mail to this particular
>destination that has a very strict mail server. The mail server checks to
>see if the hostname after HELO has a valid PTR matching with the IP address
>of our Imail server.
>
>Our server says HELO customerdomain.com and the receiving server says
>something like "your DNS record does not match". There is a PTR for the IP
>address of our server, but it resolves to our actual server's host name.
>
>Is there any way to make Imail announce itself using its own domain name
>instead of virtual domain name?
There should be no problem with your IMail server sending "HELO
customer_domain.com", if it accepts mail for that domain, no matter what
the PTR record is. Otherwise, you couldn't have mailservers handling
virtual hosts.
The problem is probably that "customer_domain.com" doesn't have an A
record. The HELO is supposed to send a host name, which means that it
should have an A record.
-Scott
---
Declude: Anti-virus, Anti-spam and Anti-hijacking solutions for
IMail. http://www.declude.com
---
[This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)]
Please visit http://www.ipswitch.com/support/mailing-lists.html
to be removed from this list.
An Archive of this list is available at:
http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
Please visit the Knowledge Base for answers to frequently asked
questions: http://www.ipswitch.com/support/IMail/
