Sometimes when you enter the wrong password, NS will prompt for Username and
Password.  Then if the user enters the wrong username that will be stored in the
preferences for future use and hence you will never be able to retrieve email b/s
the username is wrong.  Change it in preferences.

Dan

Jeffrey wrote:

> We have found netscape to alter the user that you think you are using. It wants
> to be helpful but it misses. It has the most trouble with virtual domains.
>
> Jeffrey
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Serhan Sevim
> Sent: Monday, May 20, 2002 2:28 PM
> To: [EMAIL PROTECTED]
> Subject: [IMail Forum] Netscape Massenger Problem
>
> Guys, A customer of ours complained that he couln't retrieve emails via Netscape
> Massenger. I downloaded the massenger and I am too not be able to retrieve any
> emails from Imail (7.06) system. It says wrong password.
> What might be the problem??
> We're not using any type of firewall or proxy.
> Thank you.
>
> ---
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>
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