Jason is correct, if the first email collection does not complete, outlook doesnt get a chance to tell the server, the last message, umm, header information that it rcvd, so the mail sserver still thinks that the last message rcvd by client was the last completed connection, I have ran into this a few times on some remote users as well, you can demonstrate the problem by, using some outside email client, send yourself about 10 messages, then on your client, while checking email, unplug the network cable, wait a bit for client to error out, then plug it back in and check email again, you'll find that you start downloading all the messages again, from the beginning. I have seen a bunch of connection resets by earthlink. and a note for Earthlink users, I blv if you call their tech support, you can request that they unblock their port 25 blocking 'feature', they have some rule that they do that for the first 30 days of an account, but they dont remove it unless you call, I think you can get to online tech support via their website, and make that request online, just explain to them your issue of checking/sending email for work location, and they may cooperate, they have with a few of my users in the past, resulting in them unblocking port 25 for that user.
Don -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Jason Newland Sent: Wednesday, May 22, 2002 2:13 PM To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] Two Copies of Email via Earthlink DSL Peter, Check and see if this user checks his mail often (like every minute or 2). If that is the case, then if when checking their e-mail, they aren't finished when the pop client tries to check again, it will download a second copy. Jason ----- Original Message ----- From: "Peter Lent" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Wednesday, May 22, 2002 3:48 PM Subject: [IMail Forum] Two Copies of Email via Earthlink DSL > Hi Everyone, > > I have just received a weird call from a customer. > > This customers has two office locations where they get email at. They use my > POP mail server for incoming mail, and their ISP's SMTP server for sending. > > One is connected via a XO DSL line at location A and via a Earthlink DSL > line in location B. > > Location A is fine, however in location B, whenever they download there > email (via outlook) they get two copies of every email. > > Now this is the first complain I have received about this, so I am > "assuming" it has something to do with Earthlink, but thought I would ask > first. > > Any suggestions? > > THANKS > > -Peter > > Please visit http://www.ipswitch.com/support/mailing-lists.html > to be removed from this list. > > An Archive of this list is available at: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > Please visit the Knowledge Base for answers to frequently asked > questions: http://www.ipswitch.com/support/IMail/ > Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
