Eric, thanks for your help! as a matter of fact, I found HKLM\Software\Ipswitch\IMail\Global\ScanInstalled set to 0.
now I need to restart the services to have the server running. this is what I wrote in the scheduled batch file: @echo off echo ------------------------------ >> C:\SYMCScan\CSLIVE.LOG echo Run date >> C:\SYMCScan\CSLIVE.LOG date /t >> C:\SYMCScan\CSLIVE.LOG echo at >> C:\SYMCScan\CSLIVE.LOG time /t >> C:\SYMCScan\CSLIVE.LOG cmd /c C:\SYMCScan\cslive.exe /silent >> C:\SYMCScan\CSLIVE.LOG @echo run complete. >> C:\SYMCScan\CSLIVE.LOG anyway I could not understand the reason for which the registry key was set to 0... nobody has ever changed this value, I'm quite sure.. my question is, do you think this can happen again? maybe liveupdate changed this value? ..mmm... I hope it didn't.. bye marco -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Eric Shanbrom Sent: giovedì 30 maggio 2002 14.20 To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] missing IMAIL AV... Marco, First, make sure you still have a SYMCSCAN directory on the drive where your operating system is installed and that it is populated. Next in your Control Panel>Services applet make sure you still have the Symantec CarrierScan Services installed (both of them) and they are running. To check this telnet to the IP address on the port (default is 7777) you have configured in the symcscan.cfg file. You should get: 220 Symantec CarrierScan Service ready. If all of this is correct you need to turn the IMail AV on in the registry HKLM\Software\Ipswitch\IMail\Global\ScanInstalled set to 1 This should get you back. Also send me the batch file you set up so I can see it before running it again Eric S ----- Original Message ----- From: <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Thursday, May 30, 2002 7:24 AM Subject: [IMail Forum] missing IMAIL AV... > > Hi folks, > > we use Imail 7.06 on a Win NT4.0+sp6a with Imail Anti-Virus v 1.01 > > the system has worked properly until we tryied to run the liveupdate program > and we added a scheduled action (cslive.exe /silent) in order to automate > the update. > > now the liveupdate program and related icons in the control panel has > changed and we can't see anymore "Anti-Virus" tabs in the Imail > Administrator interface. > > I run through the logfiles in order to find any kind of details such as > "Antivirus Scanner Initialization" or a simple virus detection but I > couldn't find nothing at all. > It seems like if the Carrierscan is not running anymore... > > where do I find the administrative panel now? does anybody of you know > what's going on in our mail system? > > any help will be appreciated, > > Thanks in advance, > Marco Argentieri > Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
