Very good Scott right on target.. here's what the log shows:

20020813 004649 127.0.0.1       SMTP (2060)
C:\IMail\spool\Q867600420268c75b.SMD
20020813 004649 127.0.0.1       SMTP (2060) processing
C:\IMail\spool\Q867600420268c75b.SMD
20020813 004649 127.0.0.1       SMTP (2060) Trying adelphia.com (0)
20020813 004649 127.0.0.1       SMTP (2060) Connect adelphia.com
[64.8.51.51:25] (1)
20020813 004655 127.0.0.1       SMTP (2060)
20020813 004655 127.0.0.1       SMTP (2060) SMTP_DELIV_FAILED
20020813 004655 127.0.0.1       SMTP (2060) >QUIT
20020813 004655 127.0.0.1       SMTP (2060)
20020813 004655 127.0.0.1       SMTP (2060) Creating message from Postmaster
20020813 004655 127.0.0.1       SMTP (2060) finished
C:\IMail\spool\Q867600420268c75b.SMD status=2

so.. i gather from this that the delivery on our end failed for some reason?

Here's the snip to their other email server...

20020813 090111 127.0.0.1       SMTP (992) processing
C:\IMail\spool\Q11260011026a864e.SMD
20020813 090111 127.0.0.1       SMTP (992) Trying adelphiacom.com (0)
20020813 090111 127.0.0.1       SMTP (992) Connect adelphiacom.com
[24.48.58.197:25] (1)
20020813 090111 127.0.0.1       SMTP (992) 220 mx.adelphiacom.com ESMTP
Sendmail 8.11.1/8.11.0; Tue, 13 Aug 2002 09:55:02 -0400 (EDT)
20020813 090111 127.0.0.1       SMTP (992) >EHLO FamHost.com
20020813 090111 127.0.0.1       SMTP (992) 250-mx.adelphiacom.com Hello
[64.66.96.66], pleased to meet you
20020813 090111 127.0.0.1       SMTP (992) 250-ENHANCEDSTATUSCODES
20020813 090111 127.0.0.1       SMTP (992) 250-8BITMIME
20020813 090111 127.0.0.1       SMTP (992) 250-SIZE 50000000
20020813 090111 127.0.0.1       SMTP (992) 250-DSN
20020813 090111 127.0.0.1       SMTP (992) 250-ONEX
20020813 090111 127.0.0.1       SMTP (992) 250-ETRN
20020813 090111 127.0.0.1       SMTP (992) 250-XUSR
20020813 090111 127.0.0.1       SMTP (992) 250 HELP
20020813 090111 127.0.0.1       SMTP (992) >MAIL FROM:<[EMAIL PROTECTED]>
20020813 090112 127.0.0.1       SMTP (992) 250 2.1.0 <[EMAIL PROTECTED]>...
Sender ok
20020813 090112 127.0.0.1       SMTP (992) >RCPT To:<[EMAIL PROTECTED]>
20020813 090112 127.0.0.1       SMTP (992) 550 5.1.1
<[EMAIL PROTECTED]>... User unknown
20020813 090112 127.0.0.1       SMTP (992) >QUIT
20020813 090112 127.0.0.1       SMTP (992) 221 2.0.0 mx.adelphiacom.com
closing connection
20020813 090112 127.0.0.1       SMTP (992) Trying adelphia.com (0)
20020813 090112 127.0.0.1       SMTP (992) Connect adelphia.com
[64.8.51.51:25] (1)
20020813 090117 127.0.0.1       SMTP (992)
20020813 090117 127.0.0.1       SMTP (992) SMTP_DELIV_FAILED
20020813 090117 127.0.0.1       SMTP (992) >QUIT
20020813 090117 127.0.0.1       SMTP (992)
20020813 090117 127.0.0.1       SMTP (992) Creating message from Postmaster
20020813 090117 127.0.0.1       SMTP (992) requeuing
C:\IMail\spool\Q11260011026a864e.SMD R0 T1
20020813 090117 127.0.0.1       SMTP (992) finished
C:\IMail\spool\Q11260011026a864e.SMD status=3

This appears to be on there end.. the nrcis is the national repair center
for adelphia (our provider) it looks to me that there 'user' nrcis is no
longer valid?

thanks,

Rick Leske
IT Manager
NSE
FamHost
800-658-1676

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of R. Scott Perry
Sent: Tuesday, August 13, 2002 9:35 AM - MGMT.TV
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] IMail



>Anyone know why our email server can't send email to some domains? I've
>updated to the most current IMail version and hotfix and now most of our
>outgoing mail gets returned..
>
>Unknown user: [EMAIL PROTECTED]

IMail has "Unknown user" in the bounce message if any type of error occurs
when sending the RCPT TO: SMTP command.  You have to check the log file to
see if user really was unknown, or if you are blacklisted, or if there is
some other type of problem.

                                                    -Scott
---
Declude: Anti-virus, Anti-spam and Anti-hijacking solutions for
IMail.  http://www.declude.com

---
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(http://www.declude.com)]


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